David Disch
David Disch at Heiser Ford Lincoln
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David Disch

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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3.5
22 Reviews
3.5

22 Reviews

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22 Reviews of David Disch

April 24, 2024

Dealership Rating
Employee Rating

I did not receive the first responders/Essential Workers discount.I didn't like the way my car looked after tires were changed, or the way the tires were just thrown in the truck of my car. I have taken pic More

by RICHARDHODGE1832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Richard, feel free to contact us at your convenience. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

April 18, 2024

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Employee Rating

Manager never called me back with a price on new radio or acm module for my 2017 ford escape se. More

by FAITH_7825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 19, 2024

Heiser Ford Lincoln responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

April 08, 2024

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Employee Rating

Excellent customer service, Ontime job delivery. Detail and educative interaction. I surely must return for another oil change. More

by Leksided
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JESUS VAZQUEZ

Apr 08, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with David and our team. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

April 05, 2024

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Employee Rating

Underwhelming & dishonest My vehicle was scheduled to hv all tires and the front wheel well cover replaced. Tires & Parts had to be ordered. I didnt want to continue to drive w/spare so service person said More

by BIZMANY2K
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Apr 06, 2024

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

April 03, 2024

Dealership Rating
Employee Rating

This was my first time having my new car serviced, and I had no real complaints. More

by Ju0101rt
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Apr 04, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything David can assist you with in the future, please let us know. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

April 01, 2024

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Employee Rating

Excellent greatvdealer ship have bought cars ? ? for a long time with this dealership. Bob Gigl is an excellent person to deal with. David was great More

by LITERMN
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Apr 02, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for Bob and David! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

March 31, 2024

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Employee Rating

Great service. Great customer service. Very courteous. I couldn't ask for a better experience. Everyone was very helpful and informative. More

by Undraye
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Mar 31, 2024

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

March 09, 2024

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Employee Rating

Well organized. Good handling of their schedules The work was done within the time frame quoted. More

by BRUCE.COLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Mar 10, 2024

Heiser Ford Lincoln responded

Thank you, Bruce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

March 01, 2024

Dealership Rating
Employee Rating

They are not professional. Misdiagnosed my wife's vehicle. They make appointments and cancel without giving you proper or any notice. This is after you've taken off work unpaid More

by antoniobrashear
Recommend Dealer
No

Other Employees Tagged: David Disch

Mar 04, 2024

Heiser Ford Lincoln responded

Antonio, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 26, 2024

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Employee Rating

Fine coming in for recall work, but they didn't note (somehow) that I was waiting at the dealership while work was done. So waited extra time until my sales guy (Zach) said hi and said he would go check More

by MICHAEL.BROWN1
Recommend Dealer
Yes

Other Employees Tagged: David Disch

Feb 26, 2024

Heiser Ford Lincoln responded

Michael, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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