David Dowd | Page 2

It’s only been a few days but loving my car so far 🤩. James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to pur James was a joy to work with, and very patient. All the staff that I interacted with throughout the process were quite friendly. I’ll be happy to purchase from this dealership again in the future. More

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Rudy was responsive and a pleasure to work with for our seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told seventh car mpurchase from Heritage Mazda Towson. The finance person,, Ben was less than cooperative and I give him a 0 star out of five. I was told by Dave the General Manager, when I called to voice my displeasure about Ben, that he (Dave) wanted to make it right with us and to give him three hours to do so. That was two weeks ago and I’ve yet to hear from the General Manager. The Service Department was outstanding when I brought the car into get a dent removed and I would work with them in a heartbeat. Rudy and Service Department were 10/10, Ben (Finance Guy) 0/10 and Dave the General Manager is a 6/10. More

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We had a great experiencing purchasing our second Mazda at Heritage. David, Paulette, and Paris were all friendly and helpful. at Heritage. David, Paulette, and Paris were all friendly and helpful. More

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Heritage Mazda Towson, David Dowd, Paullete Edwards, and Paris Tato— excellent team service. They made the car buying experience easy and straightforward. They were direct and clear on the financial “data”’ Paris Tato— excellent team service. They made the car buying experience easy and straightforward. They were direct and clear on the financial “data”’points, which made doing a deal a snap. I highly recommend this dealership team. More

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