David Fernando
David Fernando at BMW of Tigard
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David Fernando

Service Advisor

BMW of Tigard

10035 SW Cascade Ave
Tigard, OR 97223

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of David Fernando

March 31, 2024

Dealership Rating
Employee Rating

Great staff, nice new location Love the BMW we purchased from Tigard BMW Service staff great and professional More

by 4th BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2023

Dealership Rating
Employee Rating

It's great to have David Fernando as our Service Advisor, we appreciate his depth of knowledge and attentiveness during the servicing of our vehicles. He is a. pleasure to work with! More

by Karstadt
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 06, 2023

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Employee Rating

I've only had 3 or 4 visits to Kuni BMW since purchasing my car, but I have been very impressed with the level of professionalism, knowledge and customer service I have received each visit. David Fernando w More

by teddymartinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Dailey

Apr 09, 2023

BMW of Tigard responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kuni BMW. Thank you, and have a fantastic day!

March 05, 2023

Dealership Rating
Employee Rating

Thanks Dan and David, very good job! Car service came in fast, everything was super perfect! More

by 328dinua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Dailey

Mar 07, 2023

BMW of Tigard responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

January 29, 2023

Dealership Rating
Employee Rating

I’ve just picked up my vehicle from Kuni, and I am very happy with the repairs and care given to resolve the issues I previously raised. Jeff Cline and David Fernando have gone above and beyond and my conf More

by sreinha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cline , Camron Pourassef

Feb 07, 2023

sreinha responded

Update: Jeff Cline and David Fernando have both been very responsive and helpful and are working to resolve the issues I’ve pointed out.

Feb 08, 2023

sreinha responded

Second Update: I’ve just picked up my vehicle from Kuni, and I am very happy with the repairs and care given to resolve the issues I previously raised. Jeff Cline and David Fernando have gone above and beyond and my confidence in the Kuni service team has been restored. Highly recommend Kuni, they will work to resolve problems as they arise. I appreciate their attention to detail!

August 11, 2021

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Employee Rating

Arrogant as they come. You have a job because of us, CUSTOMERS . So go back to class and learn how to be NICE, RESPECTFUL. Be grateful for the customers that go to Kuni Service. That is the reason you More

by phil
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2021

BMW of Tigard responded

Hi Phil, Thank you for your feedback. I am sorry to learn of your frustrating experience. Unfortunately, I can't locate any details of your interactions with our team based on your first name only. At your earliest convenience, please provide additional contact details to me via email - eric.leys@kunibmw.com - so that I may follow up further. Thank you! -Eric Leys, General Sales Manager - Kuni BMW

August 09, 2021

Dealership Rating
Employee Rating

I went to Portland BMW downtown before this visit. Due to their horrible "customer service", I will never go there again and I appreciate the kind people at Kuni. My previous BMW center was in Mountain View, More

by kathwun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

BMW of Tigard responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2021

Dealership Rating
Employee Rating

Service is an extremely important part of why I choose BMW brand and specifically the dealership , Kuni BMW; they have a very professional , knowledgeable and efficient system of treating a customer that More

by Dj2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Priscilla Allard , Matt Smith

May 25, 2021

BMW of Tigard responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kuni BMW! Have a great day.

May 11, 2021

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Employee Rating

This was my second service after warranty expiration. Great experience with David Fernando. Patiently explained what the calls outs were from the initial inspection. Helped me work with the Tires expert More

by rkudpi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

BMW of Tigard responded

Hello, we are very happy we could provide you with a positive service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2021

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Employee Rating

The folks at Kuni were great - diagnosed the problem and took care of the repair very quickly. David kept me up to date throughout the process - he's a terific service advisor. More

by tedschuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ian O'Neil

May 24, 2021

BMW of Tigard responded

Hi Tedschuh, thank you for your kind review; we are happy to pass along your comments to the team here at Kuni BMW! We are always more than happy to assist you if anything else comes up. Take care!

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