David Forrester | Page 6

scheduled my car for a recall. appt time was 9:00am with estimated wait time of 1 hour. The guys had me in and out in 45 minutes. very polite and friendly environment. these guys are the best estimated wait time of 1 hour. The guys had me in and out in 45 minutes. very polite and friendly environment. these guys are the best More

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Forrester's has excellent customer service..Joshua took good care of us on our purchases of our 2nd and 3rd vehicles from him. We'll definitely be back. good care of us on our purchases of our 2nd and 3rd vehicles from him. We'll definitely be back. More

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The Service Department is very prompt in scheduling my appointments. Always very nice and every time I have dealt with them it's always been a great experience. appointments. Always very nice and every time I have dealt with them it's always been a great experience. More

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Travis has become our go to guy for vehicles -courteous, professional service and a passion for cars. The whole Forrester team works to make your car buying experience “the best”. Will be back again! professional service and a passion for cars. The whole Forrester team works to make your car buying experience “the best”. Will be back again! More

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Service Department David, Kris and Jay continue to provide outstanding service. Every service question and request is handled promptly and accurately. Would not go any w David, Kris and Jay continue to provide outstanding service. Every service question and request is handled promptly and accurately. Would not go any where else. More

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Exemplary Customer Service in the service Department I had my 2014 Ford Focus for only six months. I was referred over to Forrester Service by Hamilton Hyundai where I bought my car. They in turn did a I had my 2014 Ford Focus for only six months. I was referred over to Forrester Service by Hamilton Hyundai where I bought my car. They in turn did a diagnostic and found out my clutch was malfunctioning. They did this and I set a time up at the beginning of this year to get my clutch replaced and came in under estimate for the quote. David extensively worked with Ford and my warranty company. Coming to find out that this car had the same trouble at about 30,000 miles I was quite frustrated but David remained ever vigilante in helping me by reviewing my Car Shield Warranty and discussing issues with Ford. They gave me an estimate and I scheduled the work. I contested everything with disputes with Ford and kept record and they in turn told me to keep all paperwork that they might investigate and pay for the issue. I in turn paid the bill and followed the instructions and today a prayer answered, David called me and said Ford was going to pay for the replacement. A prayer answered because I used my mortgage money for my house to pay the bill. Now I can go back and get the work done I need. I will use Forrester for an other overall work that I need done for my car. I highly recommend the service department and all the people I worked with handled professionally even when I was upset. They took care of a widowed woman who relied on her husband to take care of these things and took care of the problem promptly and with professionalism. Thank You David and Forrester for all your relentless work you have done by remembering our conversation and calling me about the refund today as soon as he got the information from Ford. We also back in the .late 70's purchased a 1969 Mercury Cougar from Forrester and financed our first used car from a dealership and they stood behind their professionalism then and now forty some years later. Thank you again. More

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Great dealership and salesperson Travis Mummert I have been dealing with Travis Mummert for a good many years, while leasing my Lincolns. He understands what I want and does not pressure me into any I have been dealing with Travis Mummert for a good many years, while leasing my Lincolns. He understands what I want and does not pressure me into anything that I am not interested in. This is a trait I always looked for when going to a dealership. Travis is very knowledgeable about every vehicle I have leased from them and makes sure that I understand the operation of the vehicle before leaving the dealership. He is a asset to the dealership. More

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Prompt service, attention to detail Very friendly and knowledgeable staff, service done right the first time. Always on time and make me feel like a priority. I wouldnt buy any where Very friendly and knowledgeable staff, service done right the first time. Always on time and make me feel like a priority. I wouldnt buy any where else. More

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Excellance Forrester Lincoln excels in caring before, during and after buying a vehicle. Travis Mummert is the most outstanding salesperson I have ever known inc Forrester Lincoln excels in caring before, during and after buying a vehicle. Travis Mummert is the most outstanding salesperson I have ever known including other than autos. He stops whatever he is doing, answers your questions and then continues. He is always available. He has gone out of his way to provide a real genuine service. He and the dealership treated us fairly. We know we received a good deal. Toby Forrester, sales manager, is exceptional. He went out of his way to find our 2018 Continental. My specifications were very specific including it had to be a newly built 2018 and a December 2018 buy. He accomplished that and more. All employees including David and Jay in service are conscientious and take their time for explanations. We are telling everyone that and more. And we LOVE our Continental. More

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Knowledgeable salesman and excellent service Travis is an excellent salesman. He’s extremely knowledgeable and has a sales technique that doesn’t feel pushy. The service department is always top Travis is an excellent salesman. He’s extremely knowledgeable and has a sales technique that doesn’t feel pushy. The service department is always top notch More

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