David Gomes
David Gomes at Audi Brookline

David Gomes | Page 11

Service Director

Audi Brookline

308 Boylston St
Brookline, MA 02445

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4.8
139 Reviews
4.8

139 Reviews

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139 Reviews of David Gomes

December 07, 2022

Dealership Rating
Employee Rating

People super nice and efficient But terribly expensive service but really warm intelligent nice staff Thank you Judith More

by Judithgurewich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Audi Brookline responded

Thank you, Judith! We are happy that you feel confident coming to the Audi Brookline service center!

December 01, 2022

Dealership Rating
Employee Rating

Every one was curtious and helpful i was given a loaner my car was returned washed More

by Bruno Papabvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2022

Audi Brookline responded

Thank you for sharing your review, Bruno! We look forward to seeing you next time at Audi Brookline!

November 28, 2022

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Employee Rating

Beautiful dealership and very professional staff kept me informed every step of the way and pricing was very fair More

by Heidi & Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Vautrinot

Nov 29, 2022

Audi Brookline responded

Thank you for the kind comments! We appreciate you trusting the Audi Brookline team with your business and hope we have the opportunity to work with you again in the future!

November 19, 2022

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Employee Rating

Always a disappointment. From the minute I walked in for oil change to finding plastic bottles left in my car. More

by Farnaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 30, 2022

Audi Brookline responded

Thank you for taking the time to leave us a review. We're truly disappointed to hear about this experience and will make sure it gets looked into with our team. If you have any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Timothy Veiga - General Manager - tveiga@herbchambers.com

November 14, 2022

Dealership Rating
Employee Rating

Have bought 3 cars from dealer. Sales were seamless. Patient and low key. Plus very responsive. Outstanding service department bends over backward to accommodate my schedule and nee More

by sgsimon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Veiga, Gerald Berg.

Nov 15, 2022

Audi Brookline responded

It's so amazing to hear how much you enjoy visiting our service center! It means a lot to us to be your go-to resource for sales and service, and we look forward to assisting you again! Thank you! - Audi Brookline

November 03, 2022

Dealership Rating
Employee Rating

Service reception was informed, courteous and quick. This was a very good experience all the way. More

by Irwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2022

Audi Brookline responded

Thank you for the wonderful feedback! Your business is much appreciated by all of us here at Audi Brookline and we hope to see you again next time!

October 24, 2022

Dealership Rating
Employee Rating

Excellent service from Kervens. Very straight forward with "recommended" repairs verses "required" repairs with no pressure to take on the recommended services. Will return for se More

by sccope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Audi Brookline responded

Thank you for sharing your review! We look forward to seeing you next time at Audi Brookline!

October 13, 2022

Dealership Rating
Employee Rating

Very professional and cordial. Everything as promised. Dealership clean and inviting. Greeted immediately upon arrival. More

by MikeVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Audi Brookline responded

We appreciate you taking the time to leave us your wonderful review, Mike! We hope that you come back to visit us again! Thank you! - Audi Brookline

September 29, 2022

Dealership Rating
Employee Rating

Very welcoming, efficient and professional. When an added problem surfaced post the initial/planned service the dealership handled it seamlessly. More

by harrss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Audi Brookline responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Audi Brookline Team

September 09, 2022

Dealership Rating
Employee Rating

Terrible place to have your vehicle serviced at, beware they seem to not have many ASE certified technicians. Brought my car in twice for a low oil light first time apparently there was no issue and the se More

by JoseRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Arimayas

Sep 16, 2022

Audi Brookline responded

Hello Jose, We regret that this situation occurred and appreciate you bringing this to our immediate attention. We want to help resolve these concerns and regain your confidence in us. Please reach out when you have time to discuss this in detail. Thank you, Timothy Veiga - General Manager - tveiga@herbchambers.com

Oct 26, 2022

JoseRC responded

After attempting to email the "GM" who chose not to even respond to my concern, I ended up having to file with the MA consumer action group. The next step I have to take is taking them to small claims court since they never fixed anything properly of mine. This dealership struggled with my concerns and they still aren't fixed. My low oil light concern was never fixed (it came back again) and service refused to admit to ruining my motor mounts. Honestly be wise with choosing to bring your vehicle here it could cost you more than you bargained for, and do some research. There are plenty more places that offer real luxury service and genuine customer care on a personal level than Audi of Brookline.

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