David Gomes | Page 12

Very welcoming, efficient and professional. When an added problem surfaced post the initial/planned service the dealership handled it seamlessly. When an added problem surfaced post the initial/planned service the dealership handled it seamlessly. More

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Terrible place to have your vehicle serviced at, beware they seem to not have many ASE certified technicians. Brought my car in twice for a low oil light first time apparently there was no issue and the se they seem to not have many ASE certified technicians. Brought my car in twice for a low oil light first time apparently there was no issue and the second time I was told they just topped it off. Never really found any issue with my oil but gave me my vehicle back vibrating like crazy. (Somehow also missed) Car never had that issue the first two times I brought it in and won't admit to being responsible for my motor mounts being shot (these were also never quoted until the 3rd service visit). After spending already $2800.00 they want me to spend another $1600.00 for something that was never an issue before they got their hands on it. I'm genuinely disappointed that I live so close to this dealer yet their service is so poor I would rather drive out of my way to get the job done right, the first time. I also contacted the AOG consumer complaint office. More

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This dealership is very client oriented. I am able to get my car into service in a reasonable time. They are very attentive to my comfort while I wait for work to be done. When it’s going to I am able to get my car into service in a reasonable time. They are very attentive to my comfort while I wait for work to be done. When it’s going to be a long appointment, they provide a rental car so I can get some errands done. I really appreciate their cheerfulness and straight talk as well. More

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Audi has a known defect in its 2. 0 T engine for excessive oil consumption. It has been the subject of previous recalls and class action law suits. Neither Audi of America nor the deal 0 T engine for excessive oil consumption. It has been the subject of previous recalls and class action law suits. Neither Audi of America nor the dealership, Herb Chambers, Audi of Brookline will stand by its customer and provide relief. My 2015 Audi A6 with 87,000 miles is consuming over 1.4 quarts of oil every thousand miles and the dealer said it needs to be replaced at a cost of $15,000, Buyer beware. More

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In and out flawless, efficient . Service with a smile while you wait and car wash as well…..Thank you Service with a smile while you wait and car wash as well…..Thank you More

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Car has been good but recent service unsatisfactory! Gas on loaner car at warning level and communication poor! Gas on loaner car at warning level and communication poor! More

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We have been customers of Brookline Audi for more than fifteen years. The sales team is outstanding, but it is the service staff that keeps us coming back. Luis is the latest outstanding service rep who w fifteen years. The sales team is outstanding, but it is the service staff that keeps us coming back. Luis is the latest outstanding service rep who we have dealt with, and we truly appreciate the fact that he has come to know us and our vehicles. He works with us to develop a cost-effective strategy to keep our cars safe and running well. This visit, we brought in my wife's SQ5 for an oil change and its 50k service. The work was done quickly, we were informed of the progress during the day, and delivery of the car was scheduled when it was convenient for us. And picking up a cleaned car that runs smoothly and has been thoroughly checked is the best way to end a service visit. More

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Easy to set up appointment. Received nicely and professionally. Work was done as promised and since I was waiting early. I will go back. Received nicely and professionally. Work was done as promised and since I was waiting early. I will go back. More

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Everyone and everything was fine issue es were brought to my attention as needed. The work was done very well my attention as needed. The work was done very well More

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Awesome dealership. Friendly, easy to drop off and pick up. Very knowledgeable service department. Thanks Friendly, easy to drop off and pick up. Very knowledgeable service department. Thanks More

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