David Gray
David Gray at Jim Causley Buick GMC

David Gray

Operations Manager

Jim Causley Buick GMC

38111 Southbound Gratiot Ave
Clinton Twp, MI 48036

4.7
29 Reviews
4.7

29 Reviews

Write a Review

29 Reviews of David Gray

March 04, 2026

Dealership Rating
Employee Rating

They did everything they were supposed to do without any disruptions. Service department was friendly, and helpful More

by natureboy1946
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 07, 2026

Jim Causley Buick GMC responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2026

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Employee Rating

This dealership sets the standard for excellence in quality and customer service. Their employees make you feel welcome the minute you walk in. Our dealer, Willard Shell, was knowledgeable, and very c More

by lfincham6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willard Shell , Julie

Feb 28, 2026

Jim Causley Buick GMC responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2026

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Employee Rating

Kris Daly did a great job providing all the requested information and delivery of the vehicle. More

by DiMichele
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Recommend Dealer
Yes
Jan 08, 2026

Jim Causley Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Jim Causley Buick - GMC Truck. We're looking forward to your next visit with us!

December 01, 2025

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The body shop customer experience was extraordinary as usual! Wendell and staff took great care of my Yukon… and me. Excellent repair job. More

by Angala
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wendell

Dec 03, 2025

Jim Causley Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

September 16, 2025

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The service needs improving. I had a appointment today and was waiting to get check in with 5 people in front of me and two being serviced. It took almost 20 min to check the t More

by Disappointed Customer
Service Time
Service Communication
Recommend Dealer
No
Nov 09, 2025

Jim Causley Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (586) 465-1281 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 29, 2025

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Service and sales Josh and Gerry are awesome. Attention and satisfaction guaranteed. Envision is awesome! More

by krkats2
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Bac

June 03, 2025

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My experience at Jim Causley Buick GMC was excellent, My salesman Brenden was helpful and put together a nice, painless deal. I had a bad experience earlier that at another Buick dealer. Jim Causley and Bre More

by whotson2000
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brenden

May 09, 2025

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Amazing amazing amazing amazing. Patient understanding fast. Everyone was rooting for me and made sure i got everthing i needed and wanted. More

by Mrsbentley1110
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Recommend Dealer
Yes

Other Employees Tagged: Ray

April 21, 2025

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Gerald Bac was super helpful and his communication was wonderful ul through the process. I wpuld highly recommend paying him a visit if you're in the market for a new vehicle More

by sabmay14
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Recommend Dealer
Yes

March 21, 2025

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Employee Rating

Another great visit for vehicle service. I expressed concern about the battery voltage and a quick check was performed in the drive bay without incurring cost. The mutil-point inspection ass More

by cyberastronaut
Service Price Transparency
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Recommend Dealer
Yes
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