David Gray

The service needs improving. I had a appointment today and was waiting to get check in with 5 people in front of me and two being serviced. It took almost 20 min to check the t I had a appointment today and was waiting to get check in with 5 people in front of me and two being serviced. It took almost 20 min to check the two in. Wasn't going to wait for the additional five at that rate. They don't offer a drop off service any longer either. Why schedule appointments if you can't get your customers check in timely. Was going to inquire on a new car while waiting, there lost and won't go back!!! More

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Service and sales Josh and Gerry are awesome. Attention and satisfaction guaranteed. Envision is awesome! Attention and satisfaction guaranteed. Envision is awesome! More

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My experience at Jim Causley Buick GMC was excellent, My salesman Brenden was helpful and put together a nice, painless deal. I had a bad experience earlier that at another Buick dealer. Jim Causley and Bre salesman Brenden was helpful and put together a nice, painless deal. I had a bad experience earlier that at another Buick dealer. Jim Causley and Brenden saved the day for me. More

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Amazing amazing amazing amazing. Patient understanding fast. Everyone was rooting for me and made sure i got everthing i needed and wanted. Patient understanding fast. Everyone was rooting for me and made sure i got everthing i needed and wanted. More

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Gerald Bac was super helpful and his communication was wonderful ul through the process. I wpuld highly recommend paying him a visit if you're in the market for a new vehicle wonderful ul through the process. I wpuld highly recommend paying him a visit if you're in the market for a new vehicle More

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Another great visit for vehicle service. I expressed concern about the battery voltage and a quick check was performed in the drive bay without incurring cost. The mutil-point inspection ass I expressed concern about the battery voltage and a quick check was performed in the drive bay without incurring cost. The mutil-point inspection assured me that everything is Ok for a long drive to Florida Again-Great Job. The Signature Maintenance Program is well worth the initial investment in providing subsequent oil chargés and tire rotations and no costs. More

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I was only there for 1 hour for an oil change. Great job thank you. Great job thank you. More

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I have worked with John Shell for over 20 years, and he continues to deliver exceptional service every time! Recently, Julie, was nervous about buying her first car without her father, who had always help continues to deliver exceptional service every time! Recently, Julie, was nervous about buying her first car without her father, who had always helped her in the past. John went above and beyond to make her feel comfortable, taking the time to explain every feature in detail and ensuring she wasn’t overwhelmed. He made what could have been a stressful experience truly enjoyable. John and Willard Shell’s professionalism, honesty, and dedication to their customers are unmatched. We highly recommend them to anyone looking for a hassle-free and trustworthy car-buying experience. Thank you, John and the team at Jim Causley Buick, for always taking such great care of us! More

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What a great experience - everything explained to us from options/pricing/specials - so happy i went to Jim Causley for my vehicle options/pricing/specials - so happy i went to Jim Causley for my vehicle More

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Just leased for the 5th time with John Shell. I am thankful for, and appreciate, his time and expertise. I am thankful for, and appreciate, his time and expertise. More

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