David Gray | Page 4

Very Prompt, No pressure, No hassle. Very inviting. Great customer service. Definitely will be baby Very inviting. Great customer service. Definitely will be baby More

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Service department did not inform customer of GM Service Bulletin covering accelerated tire wear. As a result customer was 17 days pass coverage period. Dealership Service Manager stated that Factory Rep Bulletin covering accelerated tire wear. As a result customer was 17 days pass coverage period. Dealership Service Manager stated that Factory Representative indicated that coverage date is firm and no deviation is permitted. NOT GOOD CUSTOMER SERVICE. More

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If you need a used vehicle your best bet is to buy from LaFontaine Buick GMC in St. Clair. Their sales staff and management want to sell cars and acknowledge you. I thought I was going to do business w LaFontaine Buick GMC in St. Clair. Their sales staff and management want to sell cars and acknowledge you. I thought I was going to do business with Jim Causley. When I arrived at the used car office, I was greeted by a young man helping a customer who said he would be with me as soon as he could. Then for the next 15 minutes, I listened to Randy help another salesperson get signed up for a new airline credit card. She was concerned about turning on location services and whether she would get her mileage certificate before her trip to Florida. Randy lamented that he could not believe that all of the passengers in Zone 2, during the boarding call, had an airline credit card. The sales manager left his glass office; however, he also could not acknowledge me. The sign on his door epitomized the Jim Causley philosophy on customer service "Private, Sales Manager Do Not Enter." More

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Loved the experience, our salesman, Jerry Bac, was excellent making sure we were happy with our purchase, no pressure. They had a good assortment to choose from and everyone was super friendly. I’ll b excellent making sure we were happy with our purchase, no pressure. They had a good assortment to choose from and everyone was super friendly. I’ll buy all my cars from Jerry in the future. More

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