David Harris | Page 2

Drove 2 hrs to purchase vehicle that wasn't even on lot. Vehicle was at another lot having power seat motor replaced after we were told the day before and day of that the vehicle was at East Tennessee lot. Vehicle was at another lot having power seat motor replaced after we were told the day before and day of that the vehicle was at East Tennessee Nissan. They didn't even tell us that the vehicle wasn't there until we got there and the vehicle wasn't even able to be test drove. We had spoken with the Internet salesman all week (David Harris) that understood how far we were coming to purchase this vehicle. After going to East Tennessee Nissan the sales rep ( ransom Griffey ) informed us vehicle had been taken to neighboring chevy dealer for the repair. After going to the chevy dealer he informed us the vehicle couldn't even be test drove and it wouldn't be repaired till next day. After speaking with mechanic supervisor at chevy dealer he informed us that he had the vehicle since December 11, 2013 and that East Tennessee Nissan had just given him the go ahead the day before to fix it. So knowing the whole time that the vehicle wasn't on the lot we completely wasted our time. Either there was a huge miscommunication or someone lied. Which ever it may be I WILL NOT go back . Buyers beware! More

Print

This is the most unprofessional and dishonest car dealership I have ever visited. Travis Frazier approached us with a "trade in" value for my car. This price was insanely below actual trade-in value. dealership I have ever visited. Travis Frazier approached us with a "trade in" value for my car. This price was insanely below actual trade-in value. The company priced their car at what they claim was "wholesale", but was going to make up every dime with this OUTRAGEOUS trade in offer. We stepped away from the deal, after a heated conversation with Travis Frazier. I found someone willing to buy my car, private party. I called back to the dealership offering EXACTLY what they asked for the car, $16,978. All of the sudden the price of the car was now changed to $20,000. This is a pathetic excuse for a company. I would recommend NO ONE buy from these people. I will make sure no one I know ever deals with these people. I'm sure this post won't stay up for long, but I hope I help at least one person avoid this disaster of a dealership. More

Print

Dealership had the best price and product I could find. I drove 4 hours to do business with them and don't regret it. I had great communications throughout the process. Thanks ETN ! drove 4 hours to do business with them and don't regret it. I had great communications throughout the process. Thanks ETN ! More

Print

I found a car of interest online at East Tennessee Nissan. I inquired via email and received a phone call immediately by Mr. Harris. He was professional and accommodating. Since I didn't want to ma Nissan. I inquired via email and received a phone call immediately by Mr. Harris. He was professional and accommodating. Since I didn't want to make the two and a half hour drive without knowing what kind of loan I would qualify for, I was able to fill out a brief form online, send it in, and got approved with the best financing...by far...than through any other dealership or lending institution. When I arrived after the long drive at about 7:30 pm, a gentleman, who is part of Mr. Harris' team greeted me. I told him who I was and he quickly got the vehicle I was interested in. He gave me a detailed "tour" of the vehicle, answered the many questions I had, provided me with the Carfax report while explaining what each entry meant, and gave me the keys so that I would be able to take it for a test drive. The vehicle far exceeded my expectations, but I was still skeptical about what kind of hidden charges that may exist on my financing. To my surprise, I found no hidden charges, and the rate was even lower than what I had expected. I was relieved that I received such a wonderful vehicle at such a fantastic price and with such a low interest rate. Not to mention...I was out the door at about 9:00 pm that evening with my new vehicle just purchased. I never want to go to another dealership again!!! The drive was well worth it!!! Thank you, East Tennessee Nissan, for making this purchase an easy, exciting, and quick transaction!!! More

Print

We walked in with a low expectation that'd we would be able to purchase a new car. David was very helpful in finding a car within our price range. He also knew every detail on the car! They didn't give up able to purchase a new car. David was very helpful in finding a car within our price range. He also knew every detail on the car! They didn't give up on us because we didn't have a perfect credit score. Everyone in the finance dept. were great! It was a great experience overall and I'll definitely be back! More

Print

My husband and I have had bad experiences with other car dealerships, leaving us a bit leery when it is time to purchase a new vehicle. Mr. Harris was very helpful and friendly on the phone which gave us th dealerships, leaving us a bit leery when it is time to purchase a new vehicle. Mr. Harris was very helpful and friendly on the phone which gave us the confidence to visit this particular dealership. We are very satisfied with the service we received and love our new Sentra! More

Print

Everyone at this dealership was outstanding. Our salesman, the numbers man, and the business manager treated us wonderfully. It was definitely one of the best experiences we have ever had in purcha salesman, the numbers man, and the business manager treated us wonderfully. It was definitely one of the best experiences we have ever had in purchasing a vehicle.....and we are not young kids. Not only will we return for maintenance, even though it is about an hour from our home, I am telling everyone about our terrific experience at East Tennessee Nissan. More

Print

the salesman was polite, informed, and very helpful in helping us select a new nissan versa. he told us quite a bit about the car that was not on the sticker. he was also very fair with the trade-in and helping us select a new nissan versa. he told us quite a bit about the car that was not on the sticker. he was also very fair with the trade-in and paper work involved. More

Print