David Hernandez
David Hernandez at Zeigler Cadillac of Lincolnwood

David Hernandez | Page 9

Service Manager

Zeigler Cadillac of Lincolnwood

7373 N Cicero Ave
Lincolnwood, IL 60712

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4.7
161 Reviews
4.7

161 Reviews

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161 Reviews of David Hernandez

May 26, 2025

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Employee Rating

The staff made the experience very enjoyable for me. Glad to be a Ziegler customer More

by czoufal27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez, Vanessa Longoria

Jun 05, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for being part of the Ziegler Cadillac of Lincolnwood family. Wishing you enjoyable journeys ahead.

May 25, 2025

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Excellent service! Service employees were kind and efficient. I will always have my car serviced here. More

by CHRISTINA.LATTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Zeigler Cadillac of Lincolnwood responded

We appreciate your kind words. It's great we could assist you with your service needs at Zeigler Cadillac of Lincolnwood.

May 25, 2025

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Employee Rating

Bought my used Cadillac from your Chevy dealership with a warranty. Brought it to this dealership to have some things repaired and to have it inspected for an anything that needed to be repaired. Fixed the More

by icuffem9367
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dealt with Wade initially. Told him to keep me up to date/informed about what was going on. Didn’t hear from him and had to call him. When I did, he didn’t have any information after the car was there for a week.

Jun 05, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for your feedback and sharing your experience. We're glad our team at Zeigler Cadillac of Lincolnwood could assist with the repairs and inspection. We appreciate your business.

May 21, 2025

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Always a great experience, their work is always timely and well-done. David has always been so helpful and made the process very easy for me and takes the time to explain everything clearly. Very happy w More

by DianeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez

May 21, 2025

Zeigler Cadillac of Lincolnwood responded

Thank you for your kind words about our team and service at Zeigler Cadillac of Lincolnwood. We're pleased to have made the process easy for you. We wish you all the best on your journeys ahead!

May 21, 2025

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Employee Rating

I’m being asked to complete a survey & my car hasn’t been completely serviced.My driver assist light is still coming on, I’m still hearing the noise from my bearings & now my service engine light has come on More

by kpatton4428
Recommend Dealer
No

Other Employees Tagged: Yazmin Gomez

Jun 02, 2025

Zeigler Cadillac of Lincolnwood responded

Hello, Your feedback is important to us. We’d appreciate the opportunity to speak with you about your overall experience regarding the level of communication you received from our Service Team, the availability of parts for your vehicle's recall service, the repairs completed, and its condition afterward. Please reach out to us at your earliest convenience so we can discuss this further. Thank you.

May 17, 2025

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Employee Rating

Huge thanks to David, the Service Manager at Zeigler Cadillac, for getting my car in so quickly for an oil change! He was friendly, professional, and made the whole process smooth and hassle-free. I rea More

by Ben Ventura
Recommend Dealer
Yes

Other Employees Tagged: David Hernandez

May 17, 2025

Zeigler Cadillac of Lincolnwood responded

We're glad to hear you had a smooth experience with our team at Zeigler Cadillac of Lincolnwood. We appreciate your feedback and look forward to helping you again in the future.

May 16, 2025

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Employee Rating

No loaner car despite having car over 14 days. Likely will not by another cadillac More

by Notetotracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yazmin Gomez

Jun 12, 2025

Zeigler Cadillac of Lincolnwood responded

Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would appreciate the chance to speak with you about your experience with our Service Team regarding the level of customer service you received and the availability of a loaner vehicle. Could you please give our Customer Relations Director, Tristen, a call when you have a moment? Please call 630-454-1393

May 09, 2025

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Employee Rating

David was amazing! He was on top of everything and making sure I had the best experience with service! My car got serviced very quickly as well and provided me with all More

by Jessica Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Zeigler Cadillac of Lincolnwood responded

We're glad you had a great experience with our service team here at Zeigler Cadillac of Lincolnwood. It was a pleasure serving you and ensuring your needs were met efficiently. Wishing you many smooth rides ahead!

April 28, 2025

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Employee Rating

Ziegler provoked quick and reliable service for my Cadillac that was brought in for a recall inspection More

by nicolegrady17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yazmin Gomez, Vanessa Longoria

Apr 28, 2025

Zeigler Cadillac of Lincolnwood responded

We're glad to hear about your positive experience with our recall inspection service. Thanks for choosing Zeigler Cadillac of Lincolnwood.

April 27, 2025

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Employee Rating

Awful place. Salesman was no show, car was nowhere to be found. When located it was dirty, broken rear wiper, bald tires and 5000 more miles than advertised. Fina More

by Lauri.Fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brock Hammans is the only shining star I met.

Jun 12, 2025

Zeigler Cadillac of Lincolnwood responded

We deeply apologize for any inconvenience. I appreciate you taking a moment to let us know what is going on. Could you please give our Customer Relations Director, Tristen, a call when you have a moment? Please call 630-454-1393

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