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David Hess
David Hess at BMW of Owings Mills

David Hess

Sales Manager

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of David Hess

August 13, 2025

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Employee Rating

I've been dealing with BMW of Owings Mills (fka Northwest BMW) for decades. The experience is always outstanding. More

by rgl4055
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Anderson

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Aug 13, 2025

BMW of Owings Mills responded

Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come! Sincerely, The Team at BMW of Owings Mills

August 03, 2025

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Employee Rating

Overall car buying experience and service are excellent and they all worked like a team. More

by prashanthbvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim, Eric Lowery, Karen Anderson, Howard Mei, Daniel Cushner

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Aug 03, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that your overall car buying experience at BMW of Owings Mills was excellent and that our team worked together seamlessly. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Looking forward to assisting you again in the future. Sincerely, The Team at BMW of Owings Mills

July 17, 2025

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Employee Rating

Great experience at Owings Mills BMW! The staff were very attentive and got me in and out. More

by valle.lucy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim

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Jul 17, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Lucy! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our staff attentive. We strive to provide efficient service, and it's rewarding to know we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

July 17, 2025

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Excellent Service Center, staff is always very helpful, vehicle is always ready as promised . Answered all my questions. More

by lbarnes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Howard Mei, Mark Johnson, Derrick Edwards

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Jul 17, 2025

BMW of Owings Mills responded

Thank you! We appreciate your feedback about the excellent service you received at BMW of Owings Mills. It's great to hear that our staff was helpful and that your vehicle was ready as promised. We look forward to assisting you again soon. Sincerely, The Team at BMW of Owings Mills

July 16, 2025

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Great sales team, very professional. They answered every question and made my purchase which started online very easy to navigate. Miguel, Daniel, and Jesse to great care of me! More

by roland.r.penny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim , Miguel

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Jul 16, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Roland! We’re thrilled to hear about your positive experience with our sales team at BMW of Owings Mills. It's fantastic that Miguel, Daniel, and Jesse were able to assist you and make your online purchase seamless. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills

June 19, 2025

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Howard was both very knowledgeable on the BMW’s and his professionalism was superb. Not to mention his sense of humor was fun. More

by stevespund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Mei

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Jun 19, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with Howard at BMW of Owings Mills. His knowledge and professionalism, along with a dash of humor, truly make a difference. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

June 06, 2025

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Employee Rating

The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t More

by prescolg49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim, Michelle Jackson, Karen Anderson, Daniel Cushner, Mark Johnson, Derrick Edwards

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Jun 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you consistently find our staff at BMW of Owings Mills to be polite, courteous, and professional. Your appreciation for our team's knowledge and dedication to ensuring you feel valued means a lot to us. We look forward to serving you again soon! Sincerely, The Team at BMW of Owings Mills

May 22, 2025

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Employee Rating

I have been coming to BMW of Owings Mills for nine years, for service and to purchase new BMWs, and have always received consistently outstanding service from the service and sales departments alike. Unlike More

by CountrySquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Mark Johnson

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May 23, 2025

BMW of Owings Mills responded

Thank you so much for your wonderful review! We truly appreciate your loyalty over the past nine years. It’s fantastic to hear that you consistently receive outstanding service from both our sales and service teams. Mark and Michelle will be thrilled to know they've made such a positive impact on your experience. The team looks forward to serving you again at BMW of Owings Mills in the future! Please feel free to share your experience with others. Sincerely, The Team at BMW of Owings Mills

May 07, 2025

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Employee Rating

We purchased two cars from David and Brice and their customer service was excellent. They worked with me on the car prices!! More

by Ankurgulati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We appreciate you sharing your experience with David and Brice at BMW of Owings Mills. It’s fantastic to hear that their excellent customer service and willingness to work on pricing made your car-buying process a positive one. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at BMW of Owings Mills

May 07, 2025

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Employee Rating

I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr More

by olanphar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Imran Javed, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Daniel Cushner, Mark Johnson, Derrick Edwards , Why I am rating specifically named people, I don't know them by name/

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May 09, 2025

BMW of Owings Mills responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Team at BMW of Owings Mills

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