We had an incredible experience at BMW of Owings Mills.
Dyvonn was absolutely outstanding—friendly, genuine, and easy to work with. He made the entire process feel effortless and pressure-free. The finance
Dyvonn was absolutely outstanding—friendly, genuine, and easy to work with. He made the entire process feel effortless and pressure-free. The finance manager, Jesse, and the manager, David, were just as wonderful. They were upfront, honest, and worked with us without any games or hassle.
It honestly felt like we were working with friends who wanted the best for us. We’ve purchased many cars over the years from various dealerships, but this was by far the smoothest, most seamless, and enjoyable experience we’ve ever had. We are already planning to get another BMW in the near future, and no doubt we will come here for it. Thank you to this dealership for a great car and great service.
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by Christy M
Other Employees Tagged:
Dyvonn and Jesse
Oct 11, 2025 -
BMW of Owings Mills responded
Thank you so much, Christy! We're glad to hear you had an incredible experience at BMW of Owings Mills. Dyvonn, Jesse, and David are truly dedicated to providing exceptional service, and it's great to know that their efforts made your car buying process enjoyable and seamless. We look forward to assisting you again when you're ready for your next BMW.
Sincerely, The Team at BMW of Owings Mills
I've been dealing with BMW of Owings Mills (fka Northwest
BMW) for decades. The experience is always outstanding.
BMW) for decades. The experience is always outstanding.
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by rgl4055
Verified Customer
Verified Customer
Aug 13, 2025 -
BMW of Owings Mills responded
Thank you for sharing your experience! We truly appreciate your loyalty to BMW of Owings Mills over the years. It’s wonderful to hear that you consistently have an outstanding experience with us. We look forward to serving you for many more decades to come!
Sincerely, The Team at BMW of Owings Mills
Overall car buying experience and service are excellent
and they all worked like a team.
and they all worked like a team.
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by prashanthbvs
Verified Customer
Verified Customer
Aug 03, 2025 -
BMW of Owings Mills responded
Thank you for your fantastic review! We're thrilled to hear that your overall car buying experience at BMW of Owings Mills was excellent and that our team worked together seamlessly. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. Looking forward to assisting you again in the future.
Sincerely, The Team at BMW of Owings Mills
Excellent Service Center, staff is always very helpful,
vehicle is always ready as promised . Answered all my questions.
vehicle is always ready as promised . Answered all my questions.
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by lbarnes5
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
BMW of Owings Mills responded
Thank you! We appreciate your feedback about the excellent service you received at BMW of Owings Mills. It's great to hear that our staff was helpful and that your vehicle was ready as promised. We look forward to assisting you again soon.
Sincerely, The Team at BMW of Owings Mills
Great experience at Owings Mills BMW!
The staff were very attentive and got me in and out.
The staff were very attentive and got me in and out.
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by valle.lucy3
Verified Customer
Verified Customer
Jul 17, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review, Lucy! We're thrilled to hear that you had a great experience at BMW of Owings Mills and found our staff attentive. We strive to provide efficient service, and it's rewarding to know we met your expectations. We look forward to welcoming you back for your next visit!
Sincerely, The Team at BMW of Owings Mills
Great sales team, very professional.
They answered every question and made my purchase which started online very easy to navigate. Miguel, Daniel, and Jesse to great care of me!
They answered every question and made my purchase which started online very easy to navigate. Miguel, Daniel, and Jesse to great care of me!
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by roland.r.penny
Verified Customer
Verified Customer
Jul 16, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review, Roland! We’re thrilled to hear about your positive experience with our sales team at BMW of Owings Mills. It's fantastic that Miguel, Daniel, and Jesse were able to assist you and make your online purchase seamless. We appreciate your kind words and look forward to welcoming you back in the future!
Sincerely, The Team at BMW of Owings Mills
Howard was both very knowledgeable on the BMW’s and his
professionalism was superb. Not to mention his sense of humor was fun.
professionalism was superb. Not to mention his sense of humor was fun.
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by stevespund
Verified Customer
Verified Customer
Jun 19, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with Howard at BMW of Owings Mills. His knowledge and professionalism, along with a dash of humor, truly make a difference. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely, The Team at BMW of Owings Mills
The staff are always polite courteous friendly and
professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t
professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made to feel that I am a valued customer.
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by prescolg49
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We're thrilled to hear that you consistently find our staff at BMW of Owings Mills to be polite, courteous, and professional. Your appreciation for our team's knowledge and dedication to ensuring you feel valued means a lot to us. We look forward to serving you again soon!
Sincerely, The Team at BMW of Owings Mills
I have been coming to BMW of Owings Mills for nine years,
for service and to purchase new BMWs, and have always received consistently outstanding service from the service and sales departments alike. Unlike
for service and to purchase new BMWs, and have always received consistently outstanding service from the service and sales departments alike. Unlike other dealerships, BMW of Owings Mills treats you with respect and professionalism which is very much appreciated. Mark and Michelle in the service department are simply a pleasure to work with and clearly are dedicated to outstanding customer support. I highly recommend the service department of BMW of Owings Mills!
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by CountrySquire
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
BMW of Owings Mills responded
Thank you so much for your wonderful review! We truly appreciate your loyalty over the past nine years. It’s fantastic to hear that you consistently receive outstanding service from both our sales and service teams. Mark and Michelle will be thrilled to know they've made such a positive impact on your experience. The team looks forward to serving you again at BMW of Owings Mills in the future! Please feel free to share your experience with others.
Sincerely, The Team at BMW of Owings Mills
We purchased two cars from David and Brice and their
customer service was excellent. They worked with me on the car prices!!
customer service was excellent. They worked with me on the car prices!!
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by Ankurgulati
Verified Customer
Verified Customer
May 07, 2025 -
BMW of Owings Mills responded
Thank you for your wonderful review! We appreciate you sharing your experience with David and Brice at BMW of Owings Mills. It’s fantastic to hear that their excellent customer service and willingness to work on pricing made your car-buying process a positive one. We look forward to seeing you again for your future automotive needs!
Sincerely, The Team at BMW of Owings Mills