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David Holmes

Overview Reviews (132) Inventory (354)

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David Holmes | Page 9

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

132 Reviews

Overview Reviews (132) Inventory (354)

4.8

132 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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132 Reviews of David Holmes

March 01, 2024

Dealership Rating

Employee Rating

Greeted with a smile; listened to issue; great follow up; offered shuttle service without asking offered shuttle service without asking More

by dananoel

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

Dealership Rating

Employee Rating

David is always very helpful & nice. Work is dependable. I feel safe knowing my vehicle has been serviced there. I appreciate everything. Thank you Work is dependable. I feel safe knowing my vehicle has been serviced there. I appreciate everything. Thank you More

by reoangie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review and thank you for trusting us with your vehicle! Drive safely and always feel free to reach out with any service questions. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Dealership Rating

Employee Rating

If David Holmes is the gentleman that checked us out, I can say he was kind of polite in a very cold way. I could tell he did not like to answer my questions. In his way , I think he thought he was bein can say he was kind of polite in a very cold way. I could tell he did not like to answer my questions. In his way , I think he thought he was being polite but he was not happy working with us. Don't know if it was me or just a bad day on his part. More

by PURPLEMAGNOLIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team. Unfortunately we cannot identify you by your username. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888, or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Dealership Rating

Employee Rating

Easy to work with. Wish it was a little raiser to in traffic to get to Wish it was a little raiser to in traffic to get to More

by jeh7833

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're glad to hear that our team provide you with friendly, courteous, and pressure-free customer service. Unfortunately we cannot identify you by your username. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888, or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Dealership Rating

Employee Rating

Friendly professional completed all the work requested was finished in a timely manner. Shuttle service a plus was finished in a timely manner. Shuttle service a plus More

by ankerbc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2024

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Employee Rating

Very helpful to answer questions and concerns . . went extra mile to give info on how to clear oil off my driveway.. He was courteous though out .. . went extra mile to give info on how to clear oil off my driveway.. He was courteous though out .. More

by dianna.sunday84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Auston Foster

Helpful 0

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Feb 27, 2024 -

Jim Norton Toyota Tulsa responded

Dianna, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 24, 2024

Dealership Rating

Employee Rating

Good job did as quoted Thanks david did real good job for me I do need to go back for me I do need to go back More

by jeh7833

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 26, 2024 -

Jim Norton Toyota Tulsa responded

February 23, 2024

Dealership Rating

Employee Rating

They were extremely friendly, and they serviced my car quickly and efficiently. I'll be back. quickly and efficiently. I'll be back. More

by jenniemcnaney

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 23, 2024 -

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team, Jennie! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

Dealership Rating

Employee Rating

More interested in doing their inspection and telling me what all was wrong with my car, than they were fixing my problem. Total time there was WAY too long. I was led to believe my recall problem would b what all was wrong with my car, than they were fixing my problem. Total time there was WAY too long. I was led to believe my recall problem would be free. It wasn't. More

by JUDY.H

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Feb 23, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share these concerns. Our management team is currently reviewing the specifics mentioned. Unfortunately, we cannot identify you by your username. Kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we may address your concerns directly. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

Dealership Rating

Employee Rating

Hgfyuydtuuiyryuyty hut huh. Uuuuy. Yuuu huh huh huh hi hhhh juju huh huh ghhh huh huuu Uuuuy. Yuuu huh huh huh hi hhhh juju huh huh ghhh huh huuu More

by donaldwalton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 22, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the great rating, Donald. We're pleased that everything went well for you. Sincerely, Courtney, Jim Norton Auto Group

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