David Kay
David Kay at Shottenkirk Hyundai Rome

David Kay

Service Advisor

Shottenkirk Hyundai Rome

965 Veterans Memorial Hwy NE
Rome, GA 30161

4.7
118 Reviews
4.7

118 Reviews

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118 Reviews of David Kay

May 05, 2024

Dealership Rating
Employee Rating

Fast, knowledge, kind. ..we will definitely be back to get our Kona serviced! Thank you! More

by mrsamandalee15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow

May 06, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Dealership Rating
Employee Rating

A service person told me I had warranty on my car. I brought it in for service they charged me 378 and told me I did not have warranty. I will never come here again. More

by Juliedodd24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Russ Barlow

Apr 29, 2024

Shottenkirk Hyundai Rome responded

Julie, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0643 and ask for one of our managers.

April 26, 2024

Dealership Rating
Employee Rating

Very attentive, friendly,kept me informed on what I needed done, and I appreciate that. More

by ESTUBBSJAYBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow, Kaleb Buck, Kam Hill, Glen Johnston , Ron Davis, and Jamie, Did a five Star Job.

Apr 29, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

April 25, 2024

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Employee Rating

They were very friendly,knowledgeable,and courteous. I was there for my 24,000 mile service. It did not take very long and I was on my way. More

by SarahCargle55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow

Apr 26, 2024

Shottenkirk Hyundai Rome responded

Sarah, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 22, 2024

Dealership Rating
Employee Rating

Yes yall do a very good job . Keep up the good work you ask do. Thanks More

by BUTLEREM89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 17, 2024

Dealership Rating
Employee Rating

My poor experience comes from the fact that what was quoted to me online for my manufacturer suggested maintenance ($150) wasn't what I was quoted when I dropped off my car ($250) nor what I paid ($330) More

by KMSTEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 18, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

April 09, 2024

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Employee Rating

Great service and very helpful service writers very nice showroom and friendly staff, lots of new and used cars More

by setaylor1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow, Kam Hill

Apr 10, 2024

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

April 07, 2024

Dealership Rating
Employee Rating

Dealer ship and managers they go the extra step with customers they actually care Great dealership to buy car and service it More

by JAMES.CORRAO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Shottenkirk Hyundai Rome responded

JAMES, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

April 06, 2024

Dealership Rating
Employee Rating

We were at the dealership for quite some time at least three hours just for a tire rotate oil change other than that we were well satisfied with the service we got you guys are going in the right directio More

by tweets1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Barlow

Apr 08, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2024

Dealership Rating
Employee Rating

Service department was good and fast, but sales. .. I bought 1 car in 2023, took 7 hours to complete. Was told systems were slow, fast forward to 2024, was looking at trading my car in for a newer mo More

by thaas64
Recommend Dealer
No

Other Employees Tagged: David Kay

Mar 31, 2024

Shottenkirk Hyundai Rome responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

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