David Kennedy | Page 17

It was a little frustrating trying to get ahold of Lucas in Service, but overall El Dorado has been good to me… in Service, but overall El Dorado has been good to me… More

by Dan Mcskimming Verified Customer Verified Customer

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Great service, very happy with the process and knowledge. Setting up appointment was easy and quick Setting up appointment was easy and quick More

by MOM2451 Verified Customer Verified Customer

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Read the bad reviews first since the good ones show first!! If I could do a -10 I would. Don’t let the 4.4 overall rating fool you. They are nice and friendly to their customers until they screw up and first!! If I could do a -10 I would. Don’t let the 4.4 overall rating fool you. They are nice and friendly to their customers until they screw up and then the customer is turned into the bad person. We bought a 2025 equinox and had the first oil change completed at the dealer ship. They failed to place any of the caps on my fluids along with the oil cap. My husband went out of town and the warning light came on. Much to his surprise all caps were laying on the motor area, oil everywhere, and no oil showing in the dip stick. Now they want to rebuild the motor killing the value of the care and said they can’t get us into something else because our situation has changed since we purchased the equinox. Life happens folks and it’s now my fault I can’t get a new car to replace this one that they screwed up since life is different 5 months later. My advice is don’t go there for anything and check your vehicle thoroughly if they service it. Not to mention the 2 plus hours you wait even with an appointment. More

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Lucas, Pete and Robert always take great care of me and my vehicle every time I need service. my vehicle every time I need service. More

by TATE2 Verified Customer Verified Customer

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Very helpful and professional service reps. Mike kept me up date date w my truck service Mike kept me up date date w my truck service More

by MEYER.ERIC20 Verified Customer Verified Customer

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I have used this dealership (sales and service) since 2013. I just bought my 7th vehicle from them...it definitely won't be the last. 2013. I just bought my 7th vehicle from them...it definitely won't be the last. More

by CMORRIS_8953 Verified Customer Verified Customer

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I am very happy to visit the dealer the person is very kind . It’s nice kind . It’s nice More

by VALADEZHUERTAJ Verified Customer Verified Customer

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The staff is always helpful and takes care of the customer only suggestion I have is to have more loaner vehicles available especially when dealing with recall repairs customer only suggestion I have is to have more loaner vehicles available especially when dealing with recall repairs More

by BCHACONAS15 Verified Customer Verified Customer

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My service advisor I had Jeff was the absolute best I’ve ever dealt with at a dealership ever dealt with at a dealership More

by DAVIDSAKOTIC11 Verified Customer Verified Customer

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Price gauging In 6 months oil changes went from $80 to $150 without being notified until after car was done. I even showed them where I book appointment online and prices aren’t shown. Manager Pete didn’t $150 without being notified until after car was done. I even showed them where I book appointment online and prices aren’t shown. Manager Pete didn’t care and acknowledged there is a flaw with online system as it should show pricing when booking. The auto checkin guy even admitted he forgot to have me sign the paperwork and tell me about the change when I dropped the car off. A customer show have the right to know the prices up front - this is scamming people. I been coming here for 5 years and will not return. More

by This Dealer Scams Verified Customer Verified Customer

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