David Lachina | Page 2

My worst car buying experience ever. Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had t Was misinformed on multiple occasions. Was told car would be ready on Thursday. It was not. Was told we could transfer plates .we did but still had to get new plates mailed to us. Could not get sticker until new plates came in so they put a temp plate and was told we could get a sticker . We could not A lot of time wasted running back n forth Because of false information Also had an appt for finance and it tool multiple hours due to them trying to sell us stuff we didn’t need or want . We are also told they would put car mats in and they did not. if you shop here expect to be told ANYTHING to get you to buy there auto. Warranty for 5 years was over 8,000 with a 100$ deductible. When plates came in we went back for sticker. Car was rejected due to salesmen zip tie the plate to the car. THEY MUST BE BOLTED So this process to over 2 hours to get a sticker . I went back to see where my car is and it had been sitting in the lot all done no one bothered to tell me it was ready. Also they would not budge on price of car or warranty cost. Be ware before you sign anything and get everything in writing. Promise s are not kept. More

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Great experience. I will be back to buy another vehicle. Julio was excellent to work with. I will be back to buy another vehicle. Julio was excellent to work with. More

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Buying my jeep there was an excellent experience. The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered se The service dwpt. Has been inconsistent. I've waited hours for an oil change that was pre scheduled. I've been given misinformation about covered services and the status of my Jeep. More

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I had a really positive experience at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury. The whole team was welcoming and efficient, and the process was way easier than I expected. Everything was Chrysler Dodge Jeep Ram Fiat of Millbury. The whole team was welcoming and efficient, and the process was way easier than I expected. Everything was clearly explained, and I never felt pressured. Josh, my salesperson, was especially great to work with — helpful, honest, and easygoing. Overall, a smooth and professional experience from start to finish! More

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They did a great job fixing my car that had multiple problems They also accepted my warranty that I had from a previous dealer problems They also accepted my warranty that I had from a previous dealer More

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My experience at this Herb Chambers dealership was phenomenal from top to bottom. Nick was one of the most kind salesman that I have interacted with. I have at times felt intimidated with the car buyi phenomenal from top to bottom. Nick was one of the most kind salesman that I have interacted with. I have at times felt intimidated with the car buying experience, but things changed for the better this weekend. Was able to get financed for a car three years newer then my old car and the support Nick & company offered throughout the experience was outstanding. Had an easy time trading in my old vehicle and everyone on the sales floor was accommodating. Well worth checking this place out whether you're buying a new car, a used car or just need to explore options for your next ride. More

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The staff was very kind and knowledgeable helped me find my dream car and just a few hours! Highly recommend! my dream car and just a few hours! Highly recommend! More

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AJ and Nick were amazing and so prompt on having the dream jeep ready and waiting for my test ride. They were so easy to work with process was quick and smooth! dream jeep ready and waiting for my test ride. They were so easy to work with process was quick and smooth! More

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Service is great. They get you in quickly. The wait is not long. I appreciate that. They get you in quickly. The wait is not long. I appreciate that. More

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Millbury Chrysler Jeep is wonderful! ! They are very easy to deal with. I was in and out with a new car in 2 hours. Highly recommend this dealership. ! They are very easy to deal with. I was in and out with a new car in 2 hours. Highly recommend this dealership. More

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