David Newton | Page 12

Entire transaction was handled with courtesy, professionalism, and efficiency, from all employees that I had contact with regarding services done. professionalism, and efficiency, from all employees that I had contact with regarding services done. More

by JSHABLE Verified Customer Verified Customer

Report | Print

Service told me they would give me a 'loaner', then on the date of service told me no 'loaner' as my vehicle was just out of warranty. Fortunately, it did not inconvience me, but your employes should be the date of service told me no 'loaner' as my vehicle was just out of warranty. Fortunately, it did not inconvience me, but your employes should be better informed. Also, I asked for an oil change and when they picked up they told me I was getting "Menu One" service, I inquired what that was and he explained I needed it even tho my vehicle only had 7,000 miles on it. This was three times more expensive than what I had originally asked for - absolutely should have informed me when I requested the oil change. They washed and vacuumed the vehicle, good job except for the windows - which were VERY badly smeared. This really did create a problem for me as it is very difficult for me to clean the windows in a MKZ. More

by RMOORE703 Verified Customer Verified Customer

Report | Print

We had the BEST car buying experience ever at Plaza Lincoln and our salesperson Gaige. Our new Lincoln Nautilus ❤️ Lincoln and our salesperson Gaige. Our new Lincoln Nautilus ❤️ More

by edkillory Verified Customer Verified Customer

Report | Print

Lincoln Plaza is extremely dedicated to their customers. If I call them with a question, they can answer on the phone and fix it. They do, If not, they make arrangements to come and pick the car up immediat If I call them with a question, they can answer on the phone and fix it. They do, If not, they make arrangements to come and pick the car up immediately to take care of the problems. I highly recommend them to anyone who’s looking to buy a Lincoln. More

by BWARD4845 Verified Customer Verified Customer

Report | Print

I won't be going back to Plaza Lincoln for the service on my 2022 Lincoln Nautilus. I get a very cold and uncaring vibe there. I did give 2 stars because DiMario my service writer gave me a discount on my oi my 2022 Lincoln Nautilus. I get a very cold and uncaring vibe there. I did give 2 stars because DiMario my service writer gave me a discount on my oil change to compensate for a prior service writer that doesn't work there any more that sold my wife some sort of package that she did not request or need. No customer care here. Being a Lincoln dealership you would think there would be soap in the restrooms and maybe even some cookies in the tray? More

by rcardone0406 Verified Customer Verified Customer

Report | Print

Have been using them for at least 12 yrs. Always good service from them.. excellent customer service. Always good service from them.. excellent customer service. More

by BBRYAN73 Verified Customer Verified Customer

Report | Print

Check Engine light came on while driving. Called service Dept and Demario said bring the vehicle in right in now. He determined what the issue was and replaced the defective part. Very attent Called service Dept and Demario said bring the vehicle in right in now. He determined what the issue was and replaced the defective part. Very attentive to my concerns and explained the process to replace the item. More

by A41496 Verified Customer Verified Customer

Report | Print

Bobby the mechanic was excellent. He did a very thorough job in diagnosing the problem and providing the correct solution. He did a very thorough job in diagnosing the problem and providing the correct solution. More

by ldkissane Verified Customer Verified Customer

Report | Print

You answered the phone and did a good job. I will return to your dealership. I will return to your dealership. More

by JOLSSON681 Verified Customer Verified Customer

Report | Print

They kept my Nautilus until they found the rattle that was driving me crazy! Thanks to Dave, I no longer hear it! Thank you for not giving up! was driving me crazy! Thanks to Dave, I no longer hear it! Thank you for not giving up! More

by JUDYJOY58 Verified Customer Verified Customer

Report | Print