David Nunez

I brought in a 2016 acadia gmc for a simple replacement for a master door switch. David says the car has a wiring problem and the wire harness needs to be replaced. He gives me the schematics which was oka for a master door switch. David says the car has a wiring problem and the wire harness needs to be replaced. He gives me the schematics which was okay, but I felt like they should've replaced the part anyway. Then he proceed to tell me that his mechanics can 'Jimmy rig' the wires and spliced them together to make the door switch work and charge me $2,000. Cmon man, are your mechanics know what they are doing? Im not happy and I will NOT go back there again. More

by mauricepolk1979 Verified Customer Verified Customer

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David was great. Loaner given to me was dirty inside and out. My car was given back to me dirty as well Loaner given to me was dirty inside and out. My car was given back to me dirty as well More

by MICKEYBOWLRN Verified Customer Verified Customer

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Excellent customer service. I appreciated being kept up on the progress of the service being performed. I appreciated being kept up on the progress of the service being performed. More

by richard.samson Verified Customer Verified Customer

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I've been going there for years every time I called them first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there. More

by JTETTI10 Verified Customer Verified Customer

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I always rely on BK Buick. While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hic While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hickuo with my last visit, David and Dominic resolved the issues immediately. More

by jkrtpatterson Verified Customer Verified Customer

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Good people always well taken care of when I'm there. Just a comfortable environment there and they have always been honest with me. Just a comfortable environment there and they have always been honest with me. More

by MPK21 Verified Customer Verified Customer

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Just had a very bad experience with the entire service department there. Will not be going back. department there. Will not be going back. More

by nancytomany Verified Customer Verified Customer

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In and out in under one hour which was great but they did not wash my vehicle. not wash my vehicle. More

by pjoschko Verified Customer Verified Customer

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The repair took too much time- 9 days. I was told that they couldn't get it into the garage because it wouldn't start. But, other dealers have said "we just put the car in neutral and pu I was told that they couldn't get it into the garage because it wouldn't start. But, other dealers have said "we just put the car in neutral and push it in". Meanwhile, I had to rent a car the whole time because the loaners were all out. Worst of all, the woman in the service department was EXTREMELY rude, acting like she resented me asking any questions. Treated me like I was stupid. A horrible customer service experience, and I likely won't buy another GMC car as a result. More

by Chrisrhone51 Verified Customer Verified Customer

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Technicians don't troubleshoot concerns on Broken Vehicles brought into Service Department. They need to perform Deep Dives into Transmission and electrical issues on my 2022 Sierra pickups. Vehicles brought into Service Department. They need to perform Deep Dives into Transmission and electrical issues on my 2022 Sierra pickups. More

by filarmy Verified Customer Verified Customer

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