Juana Teran
Juana Teran at Bill Kay Buick GMC
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Juana Teran

Sales & Leasing Consultant

Bill Kay Buick GMC

2300 Ogden Ave
Downers Grove, IL 60515

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4.8
27 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

27 Reviews

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27 Reviews of Juana Teran

April 09, 2024

Dealership Rating
Employee Rating

Bill Kay Buick GMC and Juana Teran made a perfect combination for the best dealership experience I have ever had. Juana was very helpful and professional from my first call to driving off the lot. Sh More

by EricBrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Spisak

January 17, 2024

Dealership Rating
Employee Rating

The sales process was smooth and easy. no hassle pricing and finance and sales team were very helpful More

by Bernard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Jacob Sypniewski , Randall Caldwell

Jan 17, 2024

Bill Kay Buick GMC responded

Dear Bernard, Thank you so much for sharing your outstanding experience with us at Bil Kay Buick GMC in Downers Grove. We sincerely appreciate your trust and are thrilled to hear that our team of professionals provided excellent service for you during the car-buying process.We look forward to assisting you whenever you need us.

January 06, 2024

Dealership Rating
Employee Rating

I will put it easy and simple, Scott we need more of you in the dealerships, very professional More

by Yasir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Spisak , Randall Caldwell

Jan 09, 2024

Bill Kay Buick GMC responded

Thanks for highlighting Scott who helped make this such a great experience!

January 03, 2024

Dealership Rating
Employee Rating

Very Quick and amazing service by the whole team. Had one super minor issue with the car and they made sure to take care of it for me on the spot. When I was searching for my truck they were the only More

by mtrytko4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan , Randall Caldwell

Jan 03, 2024

Bill Kay Buick GMC responded

Thank you for your kind words and outstanding review.

December 17, 2023

Dealership Rating
Employee Rating

Willing to negotiate to give you the best deal possible. Professional sales staff willing to work with you. More

by vince30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

November 18, 2023

Dealership Rating
Employee Rating

highly recommend Juana T. at Bill Kay. She was attentive, thorough and knowledgeable. She made car buying experience seamless and enjoyable. More

by kingflocka5492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 03, 2023

Dealership Rating
Employee Rating

Had called the day before to ask some questions but was dismissed to "just bring my husband and come in". We were driving well over 3 hours to get there. Couldn't get an answer to any question that my h More

by kdtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Spisak , Randall Caldwell

Nov 03, 2023

Bill Kay Buick GMC responded

We appreciate your business and the fantastic star rating you gave to each person you worked with. I would like to extend our apology for any misunderstandings that may have occurred. Please if you would call me Donnie Jorman Customer relations at 630-969-3200 ext1221.

October 21, 2023

Dealership Rating
Employee Rating

Mari friendly environment and they take your their time is playing in the process of buying a car More

by MSTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Spisak , Randall Caldwell

Oct 23, 2023

Bill Kay Buick GMC responded

Hi, thank you for the high star rating!

July 01, 2023

Dealership Rating
Employee Rating

Very good service nice experience he explained the questions I have very well and he is very knowledgeable thanks . More

by chelorealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Dahlgren, Ernie Spellman , Tommy Fakhoury, Scott Frank, Joseph Genna, Joe Haga, John Marcus, Patrick Meyers, Rick Vanderlaan, I don’t know the names

Jul 03, 2023

Bill Kay Buick GMC responded

chelorealty Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kay Buick GMC.

April 21, 2023

Dealership Rating
Employee Rating

No words to describe my frustration/disappointed with a 2018 TERRAIN that I brought there More

by mlsavon@yahoo.com
Recommend Dealer
No
Apr 21, 2023

Bill Kay Buick GMC responded

I would like to hear more about your buying experience with us. Please call me DONNIE JORMAN customer relations Manager at 630-969-3200 Ext 1221.

1

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