"Exceptional Service/Great Team"
I received excellent service from your entire team. They were all respectful, kind, attentive, and no pressure. They felt like family by the time this deal was done!
"Another Great Experience?"
- E Kibildis
Once again. Experience was fabulous. Couldn't ask for more. So happy she is employed by Rockingham. Always a pleasant time dealing with Jennifer Lily.
"A Nonstressful, direct, honest approach to car sales"
My sales man,Rob was low key and relaxed. He was honest , and to the point which all made the car buying experience very comfortable and non stressful. Rob was extremely conscientious of my time and kept things moving between the sales department and finance department. I felt that it was important to him that I was completely satisfied with the experience and transaction.
"A refreshing experience!"
Rockingham Toyota was a breath of fresh air to do business with. They were extremely friendly, fast acting and just a pleasure to do business with. Jen Lilly was BY FAR the most pleasant, professional and knowledgeable sales person I have ever purchased a car from. And it shows from the seemingly endless awards she has adorning her desk.
Derrick Hazen turned what is usually an arduous task (signing and paying for the car) into a fun and more importantly quick and painless task.
David Pickering somehow pulled a rabbit out of his hat with the deal they gave us. From giving us more that any other dealer offered for the trade to the best price on the new car and also an AMAZING deal with Toyota Platinum extended warranty.
This dealer is truly unlike any other. Toyota corporate should be proud to have them under their umbrella and the Rockingham management should be proud of the team they have assembled. If you do not buy your next Toyota here you are doing yourself a disservice.
Thank you Rockingham Toyota, You're the best!
""SHOULD HAVE COME HERE SOONER""
- Great Deal
I was upside down on my trade and I could not find anyone to help me get out the situation until I went to Rockingham Toyota. The staff gave me a no haggle deal that blew me away and there was no question that I would be doing business with them. They took care of my trade and gave me a great lease deal with no "BS." I signed immediately and I am very pleased with my purchase. The staff are very professional, they know the product they are selling and they took the time to explain everything to me prior to taking my vehicle home. I will be buying all of my vehicles from Rockingham Toyota in the future. Great job to all the staff at Rockingham Toyota and thank you.
"Quick and efficient "
Great service and enthusiasm about the product! I have two vehicles through this dealership and wouldn't go any where else. Jennifer was very accommodating and knowledgeable.
"Incredibly Easy and Comfortable Experience"
The team at Rockingham Toyota is amazing! They took the time to sit down and discuss the specifics of my situation and then recommended several different car options, walking me through the pros and cons of each given what I planned to use my car for. From start to finish, the entire process was very comfortable. The sales team was very up front and honest about each option, and at no point did I feel any sort of pressure. I will definitely recommend Rockingham Toyota to friends and family and will plan to visit them again next time I am in the market for a car!
"Highly recommended in All areas!"
My experience here has been Very good. Bob and Everybody are very knowledgeable and goes the extra mile to help with whatever is needed. I've been at Rockingham for several years and can't think of a situation that was negative in any way.
"Charged me for Gap Insurance that I cancelled. Poor mgmt!"
Although I completed paperwork to cancel the Gap Insurance I am still paying for it every month despite the fact that I do not even have it! Very poor interactions with Sales staff and management personnel. Received absolutely no satisfaction from these folks. Will NEVER return to this dealership!
"Car lease - Corolla "
I initially went to this dealership for a used corolla. After going over all the details, pricing, and comparing this car to other available cars, I decided to go with a new corolla instead. Jen explained all the safety features and it seemed like the better option since I would be doing a lot of driving and would be driving my kids most days. Jen took all factors into consideration when trying to find me the best car for myself and my family. Even after paperwork was signed she answered any questions I had (even on her day off) and did not rush me when I came to pick up the car. She made sure I knew how everything worked in the car and that I was comfortable with it and happy with it. She definitely went above and beyond And I would recommend her and the whole Toyota team that was part of the process!