David Quick
David Quick at Heiser Ford Lincoln

David Quick | Page 6

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Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.5
65 Reviews
4.5

65 Reviews

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65 Reviews of David Quick

November 16, 2022

Dealership Rating
Employee Rating

Awesome! Always able to squeezeme in for an appt at a moment's notice. The parts dept is super! More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., Tom Ikert Quentin Julien

Nov 17, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 11, 2022

Dealership Rating
Employee Rating

Everyone/ everything has been great, very professional. They made the whole process of getting our vehicle picked up and serviced easy. More

by CJWESENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller, Mercedes Taft, Service Team

Aug 11, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 03, 2022

Dealership Rating
Employee Rating

As is the case everywhere they are shotstaffed and the wait time for repairs can be long. They errent anle to figure out a problem with the seat settings so we can live with them creaping up over time More

by MIKEFESTGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Lana Finch by phone at 414-247-8850 or by email at Alayna.finch@heiser.com so we can better understand what happened during your experience.

June 01, 2022

Dealership Rating
Employee Rating

Always good and fast customer service. I always enjoy free refreshments while waiting. Will be bk. More

by SHANTEDANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 01, 2022

Dealership Rating
Employee Rating

They go out of there way to make sure your vehicle is fixed properly the first time More

by Tony McAlister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mercedes Taft

May 04, 2022

Heiser Ford Lincoln responded

Tony, Thank you for taking the time to leave us a 5-Star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 01, 2022

Dealership Rating
Employee Rating

service was fine vehicle air bag recall was taken care of per service dept. intake person nice, pick up I had to go find where the car was parked More

by ROBERTA.WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peter Cooney, Renhart Elaisha

Apr 04, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. It is always our goal to go above and beyond for our customers and we are sorry that we fell short. We appreciate your business and look forward to your next visit

March 30, 2022

Dealership Rating
Employee Rating

Needed a tire patched but some of my luggage nuts had been stripped by the previous. They were able to patch the tire and put a couple new nuts on, all for less than $50. Amazing deal and service! More

by eruth380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Cooney, Renhart Elaisha, Mercedes Taft, Service Team

Mar 31, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 04, 2022

Dealership Rating
Employee Rating

Bad service. Don’t communicate. I had to keep calling them. Kept my truck for a week. For something that was supposed to be 4-5 hours. They had no loaner. No one More

by msj_martin1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kristina Beck, Blain Boudreau, Peter Cooney, Renhart Elaisha, Ben Jarvis, Taylor Nelson, Mercedes Taft, Service Team, Joseph Vicari Jr.

Mar 07, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

February 05, 2022

Dealership Rating
Employee Rating

Knowledgeable and kind service done in a timely manner, by staff passionate about thier customers! More

by WHYME414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Cooney, Renhart Elaisha, Mercedes Taft, Service Team

Feb 17, 2022

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Feb 24, 2022

WHYME414 responded

Thank you again!

January 25, 2022

Dealership Rating
Employee Rating

Great service department prompt and compassionate,will make sure I buy my next Lincoln from here More

by Shirley Henry Fayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oliver Beach, Peter Cooney, Kevin Driebel, Renhart Elaisha, Mercedes Taft, Service Team, Ryan Yelton

Jan 28, 2022

Heiser Ford Lincoln responded

Dear Shirley, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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