David Quick
David Quick at Heiser Ford Lincoln
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David Quick

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Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.2
40 Reviews
4.2

40 Reviews

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40 Reviews of David Quick

April 10, 2024

Dealership Rating
Employee Rating

Landon was very accommodating and resourceful and kept me updated. The truck was fixed right the first time and the tech Tim kept everything clean and tidy. More

by FORJOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon Hill

Apr 10, 2024

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! Landon, Tim, and our team sincerely value your business and look forward to your next visit. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! More

by Eric Snowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

Feb 19, 2024

Eric Snowden responded

Stop it with the politically correct response. Actions speak louder than words. I shouldn't have to reach out to you. You have all my information on file. You should be receiving out to me to see how you can rectify the situation. xxxx Poor Customer Service from Top to Bottom! Just fix my car! Doesn't take 6 months to repair a transmission. Then when you do fix the transmission, they fry the ABS system. Now I have to wait another two weeks to get my vehicle. Especially, after I already waited 4 months on the original repairs and body shop work! Straight Ridiculous!

August 11, 2023

Dealership Rating
Employee Rating

Service appointment time was met. Did everything I asked them to do. Personnel were very customer focused, and certainly met my expectation. More

by WREILLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blain Boudreau, Kenneth Miller, Israel Ramirez, Service Team

Aug 14, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 10, 2023

Dealership Rating
Employee Rating

Good job on time service. Easy in out. Appt easy to make. Bought a new car while waiting More

by ALLEN_BIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 09, 2023

Dealership Rating
Employee Rating

Very pleasant to work with, clean environment and vehicle was washed and vacuumed out thank you More

by joe.vicari1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr. , Service Team

Aug 10, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 30, 2023

Dealership Rating
Employee Rating

I have always received timely service when I needed it. The service department estimated when requested. More

by THOMASKINDSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Team

Aug 01, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2023

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Employee Rating

Heiser made some mistakes that day with my car. The wrong size tires were installed. Luckily the realized it and fixed the mistake. The people at the service desk helped me me with delays by giving More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr. , Blain Boudreau, Kenneth Miller, Israel Ramirez, Service Team

Aug 01, 2023

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

July 27, 2023

Dealership Rating
Employee Rating

The sales department is great made me a fair offer in my truck and we were able to work out a deal that worked for both of us. Paperwork was smooth the only bump was waiting to get the rest of the pay out f More

by justin.trudeau83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Joseph Vicari Jr. , Kenneth Miller, Israel Ramirez, Service Team

Aug 01, 2023

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 24, 2023

Dealership Rating
Employee Rating

They got me in, taken care of, washed my car in under an hour. Thanks More

by BARWELLS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller, Israel Ramirez, Service Team

Jul 25, 2023

Heiser Ford Lincoln responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 23, 2023

Dealership Rating
Employee Rating

Pleasant experience. Heiser exceeded my expectations. The service team communicated well. I will be back. More

by THOMAS75
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Service Team

Jul 25, 2023

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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