David Reiser | Page 2

Overall a good experience. Nino was very helpful and pleasant. The used vehicle was pristine and look almost brand new. Price point was good, but I was a little disappointed at the non-advertised deal pleasant. The used vehicle was pristine and look almost brand new. Price point was good, but I was a little disappointed at the non-advertised dealer add-ons that increased the price of the vehicle above the online price. The only way to purchase the vehicle is to accept these dealer add-ons. I wish this and other dealers would be more transparent in the pricing of the used vehicles that are advertised in cars.com and other online sites to include these "hidden" charges. More

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Asked on the phone with DeeDee about dealer fees. Drove 90 minutes for the bait and switch. We get there and now the sales said on the test drive are you aware about our dealership add on fees of $2,000. $ 90 minutes for the bait and switch. We get there and now the sales said on the test drive are you aware about our dealership add on fees of $2,000. $1,000 for a lifetime oil change and $1,000 for paint protection. They are a must buy. You have to choice. So now a $13,000 vehicle turned into a $17,500 on the road. Talked to Dave the manager and he was rude about the fees. He said his staff is not responsible to tell you about the fees before you get there. Again bait and switch. But his staff is responsible enough to lie about the fees. I would never do business with them. What else are they lying about. More

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We went a Dealer in the morning, but we were so lucky to buy our CR-V at the Ed Napleton Honda in Oak Lawn in the afternoon. It is a best sales experience we met there. Thanks for Mr. Samuel Day for his buy our CR-V at the Ed Napleton Honda in Oak Lawn in the afternoon. It is a best sales experience we met there. Thanks for Mr. Samuel Day for his professional help us choose the right one. It is a beautiful "mistake" we made from one dealer to the Ed Napleton Honda in Oak Lawn! Will definite recommend for anyone trying to find the best deals! More

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I purchased my second Honda, first Pilot from Gerald Griffin at Ed Napleton Honda. The experience was wonderful, I asked for a certain price and bam, Gerald made it happen! I will refer family and frien Griffin at Ed Napleton Honda. The experience was wonderful, I asked for a certain price and bam, Gerald made it happen! I will refer family and friends to Gerald Griffin to purchase new vehicles! The experience was smooth and fast..... More

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They best guy to Contact if you need a car! He made the process seamless and fun even in the unprecedented times of this pandemic! process seamless and fun even in the unprecedented times of this pandemic! More

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Highly recommend anyone in search of a Honda to go to Ed Napleton . My salesman Gerald Griffin was beyond knowledgeable of the car I purchased knew the ins and outs of all the features . He did his best to Napleton . My salesman Gerald Griffin was beyond knowledgeable of the car I purchased knew the ins and outs of all the features . He did his best to get me to where I needed to be monthly he fought for me which I really appreciate . Will be enjoying my 2020 Honda for many years and will be back when it’s time for a new toy . More

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The buying experience was very good. The Ed Napleton sales people are outstanding. They took their time explaining the features of the truck and were waiting for me as I arrived with the The Ed Napleton sales people are outstanding. They took their time explaining the features of the truck and were waiting for me as I arrived with the truck ready to be inspected and test driven. More

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extremely professional I have done business with Napleton since the 80s. Great company. Gerald Griffin did a superb job with the mechanics of the sale, as well as with po I have done business with Napleton since the 80s. Great company. Gerald Griffin did a superb job with the mechanics of the sale, as well as with post sales follow-up. Hard to compliment him highly enough. More

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gerald this was my 4t h car from Gerald and I couldn't be any happy with my recent purchase. His continues to impress me with each deal that is done. th this was my 4t h car from Gerald and I couldn't be any happy with my recent purchase. His continues to impress me with each deal that is done. thanks again gerald More

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Beware of hidden fees. I was in contact with them over a car I was interested in. The price seemed reasonable and I was told it would be that price plus taxes and fees. What they failed to mention is that u car I was interested in. The price seemed reasonable and I was told it would be that price plus taxes and fees. What they failed to mention is that under the word “fees” they hid almost $2000 that no other dealership has. Almost $1000 for “inspection fee”. Almost another $1000 for a “paint warranty fee”. It seemed dishonest to me to add fees that other dealerships don’t have and try to hide them till the last second. The car I was interested in was $18,500 by the way so those “fees” were almost 11% of the price! More

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