David Reynoso

Unbelievably bad customer service from a BMW dealership. David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even thoug David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even though it was raining. They eventually refused to process the EV tax credit in the IRS website and told me to give them a couple of days to click a box. I picked up the same car down the street at Old Orchard Nissan 2 hours later. If you don't want to sell the car, then don't waste my time! More

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Unbelievably bad customer service from a BMW dealership. David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even tho David did everything for the deal to fall through even though the price was agreed on including initially refusing to move the car indoors even though it was raining. They eventually refused to process the EV tax credit in the IRS website and told me to give them a couple of days to click a box. I picked up the same car down the street at Old Orchard Nissan 2 hours later. If you don't want to sell the car, then don't waste my time! More

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Worked with David and had a great experience. The whole team was great to work with and very happy with the overall experience. The whole team was great to work with and very happy with the overall experience. More

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By and large good service, my X3 SUV was not ready for delivery when we had an appointment and let sales know a day and a half in advance. delivery when we had an appointment and let sales know a day and a half in advance. More

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We had a great experience with purchasing our vehicle from Bill Jacobs. They made the process easy and did what they said they would. It’s very nice to have peace of mind while making a large purchase. from Bill Jacobs. They made the process easy and did what they said they would. It’s very nice to have peace of mind while making a large purchase. More

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I’ve had the pleasure of working with Bill Jacobs over the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL the past three years. From sales to service, the experience has been absolutely phenomenal. It’s clear to see why Bill Jacobs BMW in Naperville, IL is top rated year after year. Everyone treats you respectfully, professionally, and goes the extra mile to take care of you while keeping your best interest at the forefront. Shout out to David Reynoso (Client Advisor), Gigi Demirovski (Sales Manager), and Donnie Kaegebein (Service Agent) at the dealership. I highly recommend Bill Jacobs BMW in Naperville, IL for your next vehicle purchase. I’ll be returning when it’s time to upgrade to me next one. More

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One of the smoothest transactions I've been through! My sales rep was David Reynoso and it was a pleasure working with him. Also worked with Jj, he showed my wife and I the all the tech functions and us My sales rep was David Reynoso and it was a pleasure working with him. Also worked with Jj, he showed my wife and I the all the tech functions and user interface of the iDrive radio which is definitely a must! I highly recommend shopping for a car at Bill Jacobs, the team made buying enjoyable and easy. I will definitely go back for future purchases More

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Leased a new X3, with all the negotiations done by email. David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and effic David Reynoso was very easy to with, and ultimately gave me the best overall deal. Coming to the showroom to pick up the car was very quick and efficient. This is a dealer that values your time and treats you with respect. Will likely be leasing my BMWs from Bill Jacobs going forward. More

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Our salesperson, David Raynoso, was very professional and worked with us throughout the buying process. He honored all his commitments and made the process enjoyable. worked with us throughout the buying process. He honored all his commitments and made the process enjoyable. More

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Sales and staff at this facility are experienced, knowledgeable and friendly, Our new car purchasing experience so far is the best of all . We’re highly recommended this Dealership for everyone. knowledgeable and friendly, Our new car purchasing experience so far is the best of all . We’re highly recommended this Dealership for everyone. More

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