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Bill Jacobs BMW
Naperville, IL
3,599 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 09, 2026
I recently purchased a new BMW X5 fro Bill Jacobs BMW.
This is my second BMW purchase with the first being from another Chicago area dealer. This experience was very enjoyable from selection to delivery
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by FrankT
Employees Worked With
September 01, 2026
I just bought a new X2 after 18 months of searching for
the right car for me. Bill Earnest at Bill Jacobs was great! He periodically sent emails with options of cars, and once I decided, the process was
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by kathy
Employees Worked With
Other Employees :
Anna in financing and Elvin my set-up specialist.
August 29, 2026
I had a great experience purchasing my BMW X1 from Bill
Jacobs BMW. From the beginning, the process was smooth, professional, and straightforward. Russ was excellent to work with—he was knowledgeable, pati
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by kerolos.gabriel89
Dealership Inventory (413 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Vending Machines
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Apple iPad Use
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
