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Bill Jacobs BMW
Naperville, IL
3,607 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 25, 2026
We had an exceptional experience with Bill Jackobs.
Rayyan was knowledgeable and professional. He made the experience much more enjoyable
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by cpd022
October 24, 2026
Great experience working with Russ!
We were treated with honesty and integrity and appreciate his attention to what we wanted.
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by OA
Employees Worked With
October 23, 2026
Rich has gone above and beyond.
Back in July helping with services beyond expectations of a dealership of any kind. Rich listens with care and assesses the problem to communicate wi
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by carimertes
Employees Worked With
Rich Wildeveld
Dealership Inventory (382 Vehicles)
2015 Mercedes-Benz CLS-Class
used
designo Cardinal Red Metallic exterior
Automatic
All-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Vending Machines
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Apple iPad Use
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
