Harry Glanos, my sales person, did most of the negotiations over the phone. I am a out of state buyer. He was very responsive, eager, had the best pricing, negotiated in good faith, and within 4 or 5 days I had the best car I have ever purchased and for an outstanding price.
When I picked the car up, Harry was very attentive even though the place was packed. He gave me a BMW genius to walk me thru all the car features. Then after the sale he monitored my receiving of the car's licenses plates. Most of the time, once the sale is made, its difficult to get help. Not with Harry. Anyone wanting a BMW (the ultimate driving machine), call Harry. This excellent customer service is probably why Bill Jacobs Dealership sales close to 250 cars a month. And because they hire the best talent. Thank you Harry!