David Roman

The buying experience was made very comfortable by David Roman. He was friendly and went out of his way to be available to answer our questions even after hours via text. His knowledge of the various Honda Roman. He was friendly and went out of his way to be available to answer our questions even after hours via text. His knowledge of the various Honda vehicles we were considering was awesome. David lessened our time spent with the loan department by emailing us the forms at home so we could complete them ahead of time and shorten that approval process. More

by BlueCRV Verified Customer Verified Customer

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Nice experience. Thank you kindly! I appreciate the reliable service! Let’s d it again soon. Thank you kindly! I appreciate the reliable service! Let’s d it again soon. More

by FJFJR Verified Customer Verified Customer

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Disappointed that honda recommended the rear differential oil be change with only 16k miles. Paid for first 3 services but this service will cost $160. oil be change with only 16k miles. Paid for first 3 services but this service will cost $160. More

by PAPCOP Verified Customer Verified Customer

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They will always be my go to whether for sales or service. Professional, reliable and always treats me with the utmost respect. service. Professional, reliable and always treats me with the utmost respect. More

by kmdeibler Verified Customer Verified Customer

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We have purchased a number of cars from the Piazza Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians Honda/Acura dealership because the sales staff is courteous and knowledgeable. We appreciate these qualities in the service managers and technicians as well. Customer service is a priority at Piazza. More

by HEIMIE311 Verified Customer Verified Customer

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Great service. I am a fan of Honda Piazza. They are the best. . thanks again. I am a fan of Honda Piazza. They are the best. . thanks again. More

by K69RANDOM Verified Customer Verified Customer

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The dealership is a bit outdated but the customer service is exceptional. The service department is always ready to serve the needs of its customers, without pressure. is exceptional. The service department is always ready to serve the needs of its customers, without pressure. More

by pastormaustin Verified Customer Verified Customer

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Front desk personnel are very nice and helping with my concerns toward my car. The service dept. has always done good by me, on my cars, for the past 31 years of repairs and Maintenace. concerns toward my car. The service dept. has always done good by me, on my cars, for the past 31 years of repairs and Maintenace. More

by TMSCHIRMER Verified Customer Verified Customer

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Helpful advice on my search for a vehicle that would fit my needs. The process of buying was seamless and I am very happy with my purchase. my needs. The process of buying was seamless and I am very happy with my purchase. More

by TLGOGDEN Verified Customer Verified Customer

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Charles was great along with his coworker Roman. I had a problem with the finance guy Kevin B. I did my homework on approximately what our interest rate should be and the number he came up with was I had a problem with the finance guy Kevin B. I did my homework on approximately what our interest rate should be and the number he came up with was 2% higher than my bank. After I mentioned that he quickly lowered it 1%. Well why wasn’t the lower rate disclosed at the beginning. The next problem I had was the term of the loan. Roman asked what’s it going to take to make this happen. I was very specific in wanting a 60 month loan and a car payment would be 250 a month. He wrote that number down, took it to the sales manager and that’s when sales manager took it to the finance guy which was Kevin. He went over the numbers and we declined the extended warranty. I was very specific asking for the 60 month term. Kevin assured me it’s a 60 month after I even questioned it twice. He showed us the monthly payment which was lower than I figured. He never showed us the 60 on the finance term paper , here it turns out he made it for 72 months. That little backdoor finance ploy doesn’t sit well with me. After complaining to the dealer they decided they couldn’t change the sales agreement and decided just to cut me a 250 dollar check for the trouble. My family is a Honda family and are faithful to this dealership but will pause in the future for potential service and car buying. More

by tfuoco Verified Customer Verified Customer

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