David Shoenberger
Service Advisor
Volkswagen of Gainesville
3737 N Main Street
Gainesville, FL 32609
28 Reviews
Write a Review28 Reviews of David Shoenberger
April 18, 2024
Had engine replaced in October and the dealer kept my car for a month. Car continued to have issues with EPC and Check engine light but advisor Edwin suggested the could diagnose anything if there were no li for a month. Car continued to have issues with EPC and Check engine light but advisor Edwin suggested the could diagnose anything if there were no lights. I explained the light kept coming on and off. After riding 15000 miles over the 12000 warranty on the new engine the dealer claimed I need three fuel injectors and that my warranty expired and the staff has been EXTREMELY rude and laughed at the fact I couldn’t afford the 3500 repair. I do not recommend VW or this auto shop. Extremely rude and they don’t actually fix anything. If you’re a woman BEWARE. More
Other Employees Tagged: Edwin and Michael
March 29, 2024
I have to say this is the best service I've ever received from a service department. I received timely updates via phone and text. David especially made me feel at ease because he was very knowledgable and w from a service department. I received timely updates via phone and text. David especially made me feel at ease because he was very knowledgable and was truly concerned to get me back on the road safely. You will not be disappointed in bringing your car to this dealership. One of the best I've had the pleasure of dealing with. Thank you again! More
Other Employees Tagged: William Hanbury
March 14, 2024
Justin was great to work with. Understood we needed to get in and out and he did so with great pacing! Whole team is great! Understood we needed to get in and out and he did so with great pacing! Whole team is great! More
Other Employees Tagged: Bree Vandal, Camryen Mingee, Chris Muthig, Alex Maldonado, Matt Farnham, Tara Gallagher, Justin Butler, Lee Tanner
March 12, 2024
Good experience all around. Nate and Bree were great to work with. Solid experience and pleased Nate and Bree were great to work with. Solid experience and pleased More
Other Employees Tagged: Bree Vandal, Matt Farnham, Justin Butler , Nate was the gentleman I worked with and he was great
March 03, 2024
Amazing experience! From the service techs to the sales men. They were to help when I was in a bind on the road. Couldn't thank them enough. From the service techs to the sales men. They were to help when I was in a bind on the road. Couldn't thank them enough. More
Other Employees Tagged: Matt Farnham
January 16, 2024
The entire process was smooth and easy from the moment I arrived until I left with my new Atlas. arrived until I left with my new Atlas. More
Other Employees Tagged: Chris Muthig, Daniel Parker, Matt Farnham, Justin Butler
December 22, 2022
This is the 2nd car purchase at the dealership. Great sales and service team.. always helpful . Wonderful to deal with. Great sales and service team.. always helpful . Wonderful to deal with. More
Other Employees Tagged: Bree Vandal, Chris Muthig, Alex Maldonado, Matt Farnham
December 01, 2022
Very responsive and helpful in our search for a new vehicle. Great trade in value for our truck. vehicle. Great trade in value for our truck. More
Other Employees Tagged: Bree Vandal, Matt Farnham , Phillip LaGrand, Alex manning