45 Reviews of David Turcios
March 12, 2022
My experience with Koons Toyota was wonderful! I so appreciate the warm welcome, the efficiency, the attention to detail, and prompt and helpful service. Love the remodeled waiting rooms which wer I so appreciate the warm welcome, the efficiency, the attention to detail, and prompt and helpful service. Love the remodeled waiting rooms which were large enough to find plenty of space for all to feel comfortable. I purchased this car from this dealership 20 years ago and will look forward hopefully to many more service visits in the future! (I have a 2002 RAV4). 😊 More
May 29, 2021
Very convenient, professional employees, good service, courteous and friendly people, supper management and knowledgeable and hard working people. Overall it’s one of the best dealerships I’ve seen. courteous and friendly people, supper management and knowledgeable and hard working people. Overall it’s one of the best dealerships I’ve seen. More
October 26, 2018
Customer service is a dissaster! Customer service is getting worst! I have the worst experience this morning. I schedule an appointment a week ago I specify tha my windshield was cra Customer service is getting worst! I have the worst experience this morning. I schedule an appointment a week ago I specify tha my windshield was crack and they ask for my mileage and gave the appointment with the service adviser James Case and he was not there so David was helping me unfortunately I did not get the last name. So he said that they do not cover windshields so I ask to talk with the manager who was Mike and he said that even if my car was under the 36000 miles they do not cover windshields. We were talking outside in the cold weather because I show them that it crack out of the blue. There were no chips or dents but anyways I was so upset they make me waste my time. Because according to them they do not replace windshields so why they make me go for nothing if they know so. So upserti g and frustrating! And they do lot have good communication the calling center is been calling me saying that I missed my appointment and if I want to reschedule! Worst costumer service ever! More
Other Employees Tagged: Mike O'Neil
February 01, 2017
Customer Service Rating Once again Mr. Turcios provided excellent service...a real plus factor is his positive attitude and friendly manner. My car was promptly serviced an Once again Mr. Turcios provided excellent service...a real plus factor is his positive attitude and friendly manner. My car was promptly serviced and all questions were answered without delay. Thank you. More
September 01, 2016
I love it Siempre es una buena experiencia en el dealer por que David Turcios se encarga de que yo siempre este satisfecha con su trabajo el especialmente es un Siempre es una buena experiencia en el dealer por que David Turcios se encarga de que yo siempre este satisfecha con su trabajo el especialmente es una persona muy amable es un empleado 5 strellas,gracias por su atención siempre me hacen sentir especial. More
August 19, 2016
100K service David Turcios took care of my needs and made the service experience enjoyable. My vehicle was ready on time and within the price quoted at sign in. David Turcios took care of my needs and made the service experience enjoyable. My vehicle was ready on time and within the price quoted at sign in. More
July 14, 2016
New tires installed on my Toyota Sienna David Turcios was extremely helpful and completed service in a professional and timely manner. Explained pricing of tires, road hazard, etc. in an e David Turcios was extremely helpful and completed service in a professional and timely manner. Explained pricing of tires, road hazard, etc. in an easy to understand manner. Installed and balanced the 4 tires on Sienna. More
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