David Usher
David Usher at Copeland Subaru Hyannis

David Usher | Page 2

Sales Consultant

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

4.9
19 Reviews
4.9

19 Reviews

Write a Review

19 Reviews of David Usher

July 02, 2023

Dealership Rating
Employee Rating

The sales team was courteous and very accommodating. They were also very efficient with timing fir deliver of two cars. More

by RUSSOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2023

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

June 14, 2023

Dealership Rating
Employee Rating

Dave is very friendly, great to work with and very helpful setting up my new lease More

by Brewster 243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta

Jun 15, 2023

Copeland Subaru Hyannis responded

It's fantastic to hear that David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

June 14, 2023

Dealership Rating
Employee Rating

Sales person David Usher was knowledgeable and helpful as we struggled with what sort of vehicle to purchase. He wasn’t pushy and let make the decisions. The showroom was nice but the lack of fresh coffee wa More

by Capeleaning86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta

Jun 15, 2023

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're happy to hear it went well working with David and hope you enjoy your new vehicle. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

May 28, 2023

Dealership Rating
Employee Rating

Dealership is a very clean, comfortable building. Employees are great. I was not told the reason getting financing was because the value of the car was less than the financing requested. I would More

by cmagowan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kimberly

May 30, 2023

Copeland Subaru Hyannis responded

Thank you so much for your feedback. We apologize if there are any unanswered questions pertaining to the insurance on your old vehicle, financing or the cleaning of your car. I will ask your sales consultant to reach out to you to help answer any remaining questions or help resolve any concerns that may exist. Bryan Scarpellini-Managing Partner bryan@countoncopeland.com

May 30, 2023

cmagowan responded

Again, if obtaining financing was an issue due to the requested loan amount and the considerably lower value of the car, I would not have purchased the car for the asking price.

May 09, 2023

Dealership Rating
Employee Rating

There was no nonsense, we were treated respectfully, pricing was transparent. It was a pleasure working with David Usher. More

by acpiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 10, 2023

Copeland Subaru Hyannis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

March 30, 2023

Dealership Rating
Employee Rating

I walked in on a rainy Saturday, close to closing and not really knowing what I wanted. Dave Usher asked questions and worked hard over several days to put me in the right car. I've got a new-to-me Subaru an More

by MDMehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Phillips

Mar 31, 2023

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

January 18, 2023

Dealership Rating
Employee Rating

Service department not reliable. Ordered wrong part but we did not know until car was in service center More

by Smbcape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Calle, Service writer

Jan 19, 2023

Copeland Subaru Hyannis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Bryan Scarpellini Managing Partner

January 03, 2023

Dealership Rating
Employee Rating

I went in with a certain amount of money I could put down and they worked with me to get a reasonable monthly payment. And more important they got me into a reliable car. Everyone was so helpful, even when t More

by TITO6988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Calle, Abby

Jan 04, 2023

Copeland Subaru Hyannis responded

Tito, Thank you so much for your kind words for Brittany, David, and Abby, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

November 21, 2022

Dealership Rating
Employee Rating

Great experience. My salesman, Dave Usher was very helpful and knowledgeable. Dave worked with me and I have exactly the Subaru that I wanted. More

by PHILIPCLYNCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Calle

Nov 22, 2022

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

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