David Whitmer | Page 13

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're glad to hear that your visit was efficient and that our team was able to get your vehicle in quickly. It's great to know the estimate met your expectations and that our recommendations were helpful. We truly appreciate your kind words about our staff—we’re proud of the friendly and professional service they provide. We look forward to seeing you again!

Beck Chrysler Dodge Jeep RAM responded

Thanks for your long-time loyalty, Paul!

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're happy to hear you received quality service on your Acura MDX. It's great that you were able to take advantage of a coupon too—that’s always a nice bonus! We appreciate your business and look forward to serving you again in the future.

Beck Chrysler Dodge Jeep RAM responded

Thank you for your continued trust over the past 24 years! We're honored to have supported you through the maintenance of multiple vehicles, and we're especially glad to hear that David, Justin, and Jon have provided helpful, honest advice along the way. Being both proactive and responsive is exactly what we aim for, and your feedback means a lot to our team. We truly value your loyalty and look forward to continuing to assist you in the future.

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience, and we truly apologize for the inconvenience caused by the wrong part being sent for your vehicle. We understand how frustrating delays like this can be, and we’re working to get the correct part in and your repair rescheduled as quickly as possible. We’ll contact you to schedule your repair as soon as the part comes in. Thank you for your patience.

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words! We're thrilled to hear that our team consistently makes you feel welcome and prioritized. Taking care of our customers and building those personal connections is what we’re all about. We truly appreciate your support and look forward to seeing you again soon!

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for the awesome feedback! That means a lot—especially coming from someone who's been driving Ram trucks for over two decades. We’re glad to hear that our service team made such a great impression. We’ll keep working hard to keep that standard high for you!

Beck Chrysler Dodge Jeep RAM responded

We sincerely apologize for the inconvenience you've experienced. It’s clear we fell short in our communication, and we truly regret the frustration this caused. Your feedback is important, and we're taking it seriously to ensure this doesn’t happen again. Thank you for bringing this to our attention.

Beck Chrysler Dodge Jeep RAM responded

Hello Kristie, Thank you for your feedback. We'll remind our team to always include the expiration date when offering our oil change packages. Thanks for choosing Beck Chrysler! We'll see you next time.

Beck Chrysler Dodge Jeep RAM responded

Thanks Alice! Your feedback is very important to us and we're happy to hear that our Chrysler Service team took good care of you. We'll look forward to seeing you on your next visit.