Davis Pham | Page 34

Outstanding Service ! ! Davis knows the importance of customer service and his knowledge of the tires for a gladiator helped me to get the right tires! ! Davis knows the importance of customer service and his knowledge of the tires for a gladiator helped me to get the right tires! More

by Odra S. Verified Customer Verified Customer

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Davis Pham and Daphne Benedict are wonderful service advisors. Every time I go to Frisco Dodge Davis goes out of his way to make my visit perfect as possible. Now he's training Daphne to be a rockstar l advisors. Every time I go to Frisco Dodge Davis goes out of his way to make my visit perfect as possible. Now he's training Daphne to be a rockstar like he is. She went out her way to help me my last visit and she was kind, well spoken, and did everything possible to make me happy with my service. My wife and I enjoyed the last visit so much she just had to buy Daphne and Davis lunch. Great ppl and great service... Oh by the way Thank you for serving our country Davis... Salute... More

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Great customer service. They take time to go over services specifics. Good location and facilities. They take time to go over services specifics. Good location and facilities. More

by rafygutierrez4312 Verified Customer Verified Customer

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Davis is great to work with. Davis is always available and helpful. He knows his job very well and very professional. Davis is always available and helpful. He knows his job very well and very professional. More

by v_limon Verified Customer Verified Customer

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Warranty info possibilities I was provided by your service rep was incorrect. I paid for a part that would have been covered. No way to change after the repair was done. Not a good situation. service rep was incorrect. I paid for a part that would have been covered. No way to change after the repair was done. Not a good situation. More

by kristi.knight Verified Customer Verified Customer

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They took in my vehicle and fixed my issue in under 24 hours. Other places wanted to put me off for a week or more but since I was traveling speed was important. Also, they didn’t gouge me price wise. hours. Other places wanted to put me off for a week or more but since I was traveling speed was important. Also, they didn’t gouge me price wise. More

by cablekinser Verified Customer Verified Customer

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Davis Pham is always great to deal with. Timely and great communication. He always makes the warranty experience good. Timely and great communication. He always makes the warranty experience good. More

by Robcov Verified Customer Verified Customer

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Great service and knowledgeable group, prompt work and very professional , will definetly keep coming back very professional , will definetly keep coming back More

by alejandrodavila22 Verified Customer Verified Customer

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Davis and all the staff in Service department were professional and knowledgeable. Fixed the issue professional and knowledgeable. Fixed the issue More

by kristi.knight Verified Customer Verified Customer

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Service writers are all great, no issues there however my last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the last 2 service visits the actual work done has not been great. Took my wifes Compass in for an oil change and noticed it had leaked oil all over the garage and driveway. The oil filter was loose and had leaked more than a quart. On the last visit for my Ram I noticed my lug nut key was missing, when searching for it I noticed it was still on the passenger front lug nut. Had this come off going down the highway could have caused damage to not just my vehicle but others around me. Also noticed that 5W20 oil has been used even though 0W20 is the factory recommended oil for the Ram. Lastly the oil life monitor was not reset and no reminder sticker placed on my windshield. More

by jwberger74 Verified Customer Verified Customer

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