Great people to go along with their great service!
They go out of their way to make things easier for you with their many services!
They go out of their way to make things easier for you with their many services!
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by jodi.machi
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Fred Bomberg, Brian Mattison, Jake Victor
Aug 22, 2023 -
Gordie Boucher Lincoln of West Allis responded
Jodi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Service was a little slow, it took five days to complete,
but communication was excellent!
but communication was excellent!
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by MPD2660
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2023 -
Gordie Boucher Lincoln of West Allis responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis!
Dawn has always been extremely helpful in taking care of
my car's needs. She is great!
my car's needs. She is great!
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by LBABINEC
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you so much for your kind words for Dawn, and for taking the time to leave us this wonderful feedback!
Slightly difficult to drop off vehicle to get serviced
due to the construction/renovation, understandable though.
due to the construction/renovation, understandable though.
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by JOEMEDRANO80
Verified Customer
Verified Customer
Service Price Transparency
Aug 18, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thanks, Joe, for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!
Always great friendly service, this is my third Lincoln.
, same is true for my husband. Happy customers’
, same is true for my husband. Happy customers’
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by COLLEENLUKASZEWSKI
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you, Colleen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!
They have been great to work with in scheduling and
servicing my Lincoln without any problems
servicing my Lincoln without any problems
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by GAIL_FORD
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you, Gail, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I was graciously squeezed in without an appt since I was
crunched for time. They got my car done so quickly too!
crunched for time. They got my car done so quickly too!
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by NMATTHEWS481
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Izayah Martinez
Aug 03, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Worst dealership ever.
I will never spend another penny at a boucher dealership ever again in my life! Sell you a truck with issues, 3 days after ownership the rear axle le
I will never spend another penny at a boucher dealership ever again in my life! Sell you a truck with issues, 3 days after ownership the rear axle leaks, and they want you to wait 30 days for the “warranty” to kick in. Had to fight to get that fixed. And then, the motor starts having phaser issues. They give you a warranty, but make you wait almost 2 months to even diagnose it. Biggest crooks I’ve ever dealt with. They boucher network could have the exact truck I want, for the right price, and I would gladly go pay extra at another dealership just to not ever deal with the horrible service of these dealerships. Get your act together boucher, everyone else is making you look bad. Btw, fire dawn at the west allis Lincoln dealership, she is one of the worst service writers I’ve ever dealt with. She flat out lied to ford about when my truck was gonna be looked at. She told ford it would be the week after they talked the tech would get to look at it, and a few days prior I was told “well idk when we will get to look at it as we are already very backed up with vehicles so you’ll have to be patient”. By the way, I told the dealership I want my truck back as I could no longer be without it and it would be a day or so till I could get there. They scheduled a vehicle drop off at a location I wasn’t even at without my authorization or permission to get their loaner back. I was an hour away getting something for work and had to rush back to meet with them.
Never again!
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by FISHNFAB451
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Roy Reger, Service Manager 414-327-6000
Aug 10, 2023 -
FISHNFAB451 responded
Hello Roy. I have talked with Joel about this matter. The issue will not be resolved and has been taken to a different dealer for a second opinion and is currently being worked on and fixed… WITHOUT having to tear down the engine to inspect my piston skirts. By the way, I reached out to the warranty company and there was zero record of them recommending this service in order to go forward with the repairs, only the cam phasers. I dropped my truck off on the 8th of august and I should have it back any day now, with nothing about needing to inspect the pistons
I sound like a broken record.
.. Without fail, Gordie Boucher Lincoln and the team have made my experience pleasant and seamless! The Gordie Boucher Lincoln team does go with you
.. Without fail, Gordie Boucher Lincoln and the team have made my experience pleasant and seamless! The Gordie Boucher Lincoln team does go with you every mile!
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by OMZE84
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kifah Barakat
, Izayah Martinez, Brian Mattison, Roy
Jul 28, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.
Professional & business like environment.
Descent employees in sales and service departments. Impressive shuttle drivers. Highly recommended
Descent employees in sales and service departments. Impressive shuttle drivers. Highly recommended
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by SWARAY.ABDUL73
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Izayah Martinez, Brian Mattison
Jul 19, 2023 -
Gordie Boucher Lincoln of West Allis responded
Thank you, Abdul! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!