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Dawn Kelly

Overview Reviews (318) Inventory (191)

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Dawn Kelly

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Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.9

318 Reviews

Overview Reviews (318) Inventory (191)

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English

4.9

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Dawn Kelly

April 24, 2024

Dealership Rating

Employee Rating

car was repaired beautifully where couldn’t even tell it was in an accident. on time and on budget was in an accident. on time and on budget More

by ROB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gus Hollo

Helpful 0

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April 13, 2024

Dealership Rating

Employee Rating

They were able to get me right in, for my front end alignment . While my car was in for service, they also performed the active recalls. alignment . While my car was in for service, they also performed the active recalls. More

by Jennifer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Loth

Helpful 0

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Apr 14, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Jennifer: Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Roy Reger Service Manager 414-327-6000

April 11, 2024

Dealership Rating

Employee Rating

Recent experience was pleasant and easy. Loaner car was a plus and process was easy as car was dropped at my home. Loaner car was a plus and process was easy as car was dropped at my home. More

by Carrietaylor0

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2024 -

Gordie Boucher Lincoln of West Allis responded

Carrie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 06, 2024

Dealership Rating

Employee Rating

Gus Hollo is a great salesman. Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on. Good selection and reasonable lease deal. More

by GGRACEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Mattison , Gus Hollo

Helpful 0

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Apr 08, 2024 -

Gordie Boucher Lincoln of West Allis responded

It's great to hear that Gus was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

April 03, 2024

Dealership Rating

Employee Rating

I always receive the utmost respect and service every time I bring my vehicle in for service. time I bring my vehicle in for service. More

by O.C. Davis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Helpful 0

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Apr 04, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi O.C. Davis, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

April 01, 2024

Dealership Rating

Employee Rating

We trust this dealer with the maintenance of our two Lincolns! James and Dawn have had our backs! Lincolns! James and Dawn have had our backs! More

by NANCYBERNIER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Helpful 0

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Apr 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Nancy, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

March 30, 2024

Dealership Rating

Employee Rating

It was very efficient. The people were very helpful and friendly. Ok. 4 more words. The people were very helpful and friendly. Ok. 4 more words. More

by annesley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Helpful 0

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Apr 02, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Annesley, thank you for your kind review; we are happy to pass along your comments to the team! We hope to be of service to you again in the future.

March 24, 2024

Dealership Rating

Employee Rating

Fantastic! ! The service was excellent. They did what they said they would do in the time frame that they said! Fantastic !! ! The service was excellent. They did what they said they would do in the time frame that they said! Fantastic !! More

by MBRAATEN01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Helpful 0

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Mar 26, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

March 24, 2024

Dealership Rating

Employee Rating

Dawn is fantastic and so helpful! She explains everything and the service department has always been great! She explains everything and the service department has always been great! More

by MBRAATEN01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Helpful 0

Report | Print

Mar 26, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi there, we're so glad you enjoyed working with Dawn! We will be sure to share your kind words with her! Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2024

Dealership Rating

Employee Rating

Great dealership. Wouldn't go anywhere else! Great service. Dawn is wonderful and James is super helpful. Wouldn't go anywhere else! Great service. Dawn is wonderful and James is super helpful. More

by Ashley Berghuis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

Helpful 0

Report | Print

Mar 26, 2024 -

Gordie Boucher Lincoln of West Allis responded

Hi Ashley, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

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Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

318 Reviews of Dawn Kelly

Dealership Inventory (191 Vehicles)

Had a great experience?Spread the word.

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