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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
487 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.9

487 Reviews

Write a Review

487 Reviews of Dawn Kelly

July 04, 2026

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Employee Rating

If is wasn't for the service that Dawn Kelly and the team of service people at West Allis. I may not of purchased another Lincoln. More

by WSCHNEIDER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Katrichis, Roberto Hernandez, AJ Kallas, Roy Reger, Rachel Minshall, Nick Eineichner, Erika Pinzer, Keri Farner, Justin Walin

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Jul 04, 2026

Gordie Boucher Lincoln of West Allis responded

We’re delighted Dawn and our service team made such a great impression. Thank you for choosing another Lincoln Nautilus and we look forward to supporting you again. Joe England General Sales Manager 414-327-6000

July 02, 2026

Dealership Rating
Employee Rating

Very professional! Dawn and Roy took care of problems with car I bought at another dealer. Will go there from now on! Tip of hat to service techs! Fixed what others cou More

by dadmaze
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jul 02, 2026

Gordie Boucher Lincoln of West Allis responded

It’s wonderful to hear you found our team professional. Dawn and our service technicians were pleased to resolve the issues on your Lincoln Corsair that others could not. We appreciate your trust and look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 27, 2026

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Employee Rating

Customer focused. Friendly and welcoming atmosphere. Always a good experience when in for maintenance etc. More

by KEYS8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know our customer-focused approach and welcoming atmosphere stood out to you. We’re pleased that your Lincoln Nautilus maintenance visits are always a positive experience and look forward to seeing you again. Joe England General Sales Manager 414-327-6000

June 23, 2026

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Employee Rating

Dawn took immediate care of me. She's a great employee ! Dawn always greets me with a smile, answers all my questions and takes good care of me. More

by SASSYSUSY
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 23, 2026

Gordie Boucher Lincoln of West Allis responded

We’re delighted Dawn provided such attentive care during your Lincoln MKZ service. It’s wonderful she greeted you warmly and answered all your questions. Thank you for sharing this positive experience. Joe England General Sales Manager 414-327-6000

June 21, 2026

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Employee Rating

They are always not only professional but they nice friendly and respectful And Dawn is awesome. I feel so comfortable when I come More

by LRILEYGLENN
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 21, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear our team treated you with professionalism, friendliness, and respect. We’re pleased that Dawn helps make your Lincoln service visits comfortable. Thank you for sharing your experience, and we look forward to welcoming you back. Joe England General Sales Manager 414-327-6000

June 20, 2026

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Employee Rating

Great team to work with and always goes the extra step to make customer happy More

by TRACYWOZNICKI
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 20, 2026

Gordie Boucher Lincoln of West Allis responded

Dawn and the rest of our service team appreciate your kind words. We’re glad they took extra steps to care for your Lincoln Navigator. Thank you for the five-star review and we look forward to helping you again. Joe England General Sales Manager 414-327-6000

June 18, 2026

Dealership Rating
Employee Rating

Very helpful and personable Dawn has been a big help to me on various items with my Lincoln cars More

by SHARONLYDA
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 18, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for highlighting Dawn’s helpful and personable support. We’re glad she could assist you with your Lincoln Corsair and other vehicles. We appreciate the five-star rating and look forward to serving you again. Joe England General Sales Manager 414-327-6000

June 18, 2026

Dealership Rating
Employee Rating

Very helpful and personable Dawn has been a big help to me on various items with my Lincoln cars More

by SHARONLYDA
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 18, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience. We’re glad Dawn provided helpful and personable support with your Lincoln Corsair services. Thanks again for choosing us and we look forward to serving you in the future. Joe England General Sales Manager 414-327-6000

June 18, 2026

Dealership Rating
Employee Rating

Everything was great. Dawn was friendly and professional. The tech sent me a video of the work that was being performed. I appreciated the extra effort. More

by Rob R
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 18, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your positive service experience on your Lincoln. Dawn will be pleased her friendly, professional support made a difference, and we’re glad our technician’s video update helped keep you informed. Please let us know whenever you need assistance in the future. Joe England General Sales Manager 414-327-6000

June 15, 2026

Dealership Rating
Employee Rating

I called for service on a Saturday morning (dead battery) and the squeezed me in their limited service schedule to install and setup a new battery. Awesome response and much appreciated. More

by Docngail
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 16, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know we could accommodate your Saturday battery service and get your Lincoln up and running quickly. We appreciate your 5-star rating. Thank you for trusting us with your service. Joe England General Sales Manager 414-327-6000

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