Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
521 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.9

521 Reviews

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521 Reviews of Dawn Kelly

October 07, 2026

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Employee Rating

The service was fine. The person that drove me back home was very friendly and easy to talk with the person that came to pick me up to drive me back to get my Vehicle Was More

by BWHUBBARD
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2026

Gordie Boucher Lincoln of West Allis responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe England General Sales Manager 414-327-6000

October 06, 2026

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Roy is amazing service and makes sure everything is right. I will always come aback because of Roy. More

by Msabinash
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Service Time
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Recommend Dealer
Yes
Oct 06, 2026

Gordie Boucher Lincoln of West Allis responded

Your praise for Roy’s attention to detail reflects how our service department aims to handle each vehicle with care. We appreciate that you always choose us for service on your Ford Explorer and look forward to seeing you again. Joe England General Sales Manager 414-327-6000

October 01, 2026

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Gordie Boucher Lincoln always puts you first, and cares about you and your vehicle. They never pressure for anything, and are extremely though. Highly recommend them. More

by Brewcity1
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Recommend Dealer
Yes

Other Employees Tagged: Bill

Oct 01, 2026

Gordie Boucher Lincoln of West Allis responded

Your note about our pressure-free, attentive service for your Lincoln Nautilus captures what we’re all about. Knowing you’d recommend us without hesitation means a lot to our service team. Joe England General Sales Manager 414-327-6000

September 18, 2026

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The communication was superb at every step of the process. The loaner agreement process was very customer-friendly and the pick up and delivery made the repair less burdensome for me. Finally, the vi More

by DANIELGNIENHUIS
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Recommend Dealer
Yes
Sep 18, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad the communication, customer-friendly loaner agreement, and video presentation made servicing your Lincoln Aviator convenient and clear. Knowing these features helped ease the repair process for you means a lot to our service team. Thank you for the five-star rating. Joe England General Sales Manager 414-327-6000

September 16, 2026

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I was in a bind in need of service for my car but couldn't find anyone that had "time" to help with my vehicle. I have a history with Gordie Boucher so I called Bouche auto dept and asked if they cou More

by snook.nash
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: AJ Kallas

Sep 16, 2026

Gordie Boucher Lincoln of West Allis responded

Knowing that our quick assistance in your emergency situation met your expectations is rewarding. It means a lot that you’ll trust our service department with your Lincoln Nautilus and look to us first for your next Lincoln purchase. Joe England General Sales Manager 414-327-6000

September 02, 2026

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The team works like a well oiled machine to make their customers feel like they're the only ones being served. And yet they allow your privacy while you wait unless they need to share information you may More

by Susan
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Recommend Dealer
Yes
Sep 02, 2026

Gordie Boucher Lincoln of West Allis responded

Knowing that the service on your Lincoln Corsair felt both attentive and respectful of your privacy is rewarding. Your observation about us sharing information only when needed reflects the personalized care we aim to deliver. Joe England General Sales Manager 414-327-6000

August 28, 2026

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Have been leading vehicles and having service performed for 25 year with nothing but positive experiences. More

by Pharenda
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Recommend Dealer
Yes

Other Employees Tagged: John Katrichis

Aug 28, 2026

Gordie Boucher Lincoln of West Allis responded

Knowing that your experiences over the last 25 years have been consistently positive means a lot to our service team. We’re honored you trust us with the service on your Lincoln Nautilus. Joe England General Sales Manager 414-327-6000

August 02, 2026

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Scheduling the appointment was quick and easy, and the entire process was hassle-free. The technicians were professional, knowledgeable, and clearly knew what they were doing. They completed the work effi More

by Epearine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Roberto Hernandez

Aug 02, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for highlighting how easy it was to schedule and for recognizing our team’s expertise on your Lincoln MKZ. We’re pleased we could complete the work efficiently without cutting corners. Your recommendation means a lot and we look forward to assisting you again. Joe England General Sales Manager 414-327-6000

August 01, 2026

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Dawn is an outstanding service manager and serves as an excellent 'face' for the service department. The service technicians and the report at the end of service have made me confident in their skills and More

by dachomicka
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Aug 01, 2026

Gordie Boucher Lincoln of West Allis responded

We’re thrilled that Dawn and our technicians inspired confidence with their thorough report and skilled work on your Lincoln Nautilus. We’re glad you enjoyed the coffee and look forward to welcoming you back. Joe England General Sales Manager 414-327-6000

August 01, 2026

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Employee Rating

Welcoming, professional yet friendly service people in all departments. Made me feel appreciated as a customer, cared for with my concerns about my Lincoln, and provided future maintenance to be expected More

by Midgew0
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Aug 01, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know you felt well cared for across all departments and that our courtesy rides made your visit easier. Thanks for trusting us with your Lincoln and we look forward to helping you with future maintenance. Joe England General Sales Manager 414-327-6000

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