Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
514 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.9

514 Reviews

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514 Reviews of Dawn Kelly

August 02, 2026

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Employee Rating

Scheduling the appointment was quick and easy, and the entire process was hassle-free. The technicians were professional, knowledgeable, and clearly knew what they were doing. They completed the work effi More

by Epearine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Roberto Hernandez

August 01, 2026

Dealership Rating
Employee Rating

Dawn is an outstanding service manager and serves as an excellent 'face' for the service department. The service technicians and the report at the end of service have made me confident in their skills and More

by dachomicka
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Aug 01, 2026

Gordie Boucher Lincoln of West Allis responded

We’re thrilled that Dawn and our technicians inspired confidence with their thorough report and skilled work on your Lincoln Nautilus. We’re glad you enjoyed the coffee and look forward to welcoming you back. Joe England General Sales Manager 414-327-6000

August 01, 2026

Dealership Rating
Employee Rating

Welcoming, professional yet friendly service people in all departments. Made me feel appreciated as a customer, cared for with my concerns about my Lincoln, and provided future maintenance to be expected More

by Midgew0
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Aug 01, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know you felt well cared for across all departments and that our courtesy rides made your visit easier. Thanks for trusting us with your Lincoln and we look forward to helping you with future maintenance. Joe England General Sales Manager 414-327-6000

July 31, 2026

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I'm sad that Dawn Kewlly is leaving. i'm hoping AJ or Roberto can assist me in the future. More

by WSCHNEIDER58
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas

July 30, 2026

Dealership Rating
Employee Rating

5 Dawn is always so friendly. She is the reason I keep coming back. Great service! Thanks for many years of quality work! More

by Dawnellenkelly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Dawn Kelly

Jul 30, 2026

Gordie Boucher Lincoln of West Allis responded

We’re delighted to hear Dawn’s friendly approach keeps you coming back. It’s wonderful to know your Ford Focus has received quality care over the years. We appreciate your continued trust and look forward to serving you again. Joe England General Sales Manager 414-327-6000

July 29, 2026

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Employee Rating

I am always impressed by the level of knowledge the Boucher staff has in serving customers. A gold trophy reward by this customer is given to the Boucher staff for excellence. Thank you. More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear our staff’s expertise impressed you during service on your Lincoln Nautilus. Thank you for the gold trophy of excellence and for trusting us with your vehicle. Joe England General Sales Manager 414-327-6000

July 29, 2026

Dealership Rating
Employee Rating

I took my vehicle in for scheduled maintenance, as always I am pleased with the high level of attention the Boucher service technicians give to a customers vehicle.My vehicle purrs like a kitten! Thank you t More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Gordie Boucher Lincoln of West Allis responded

How wonderful to hear your Lincoln Nautilus purrs like new after our scheduled maintenance. Thank you for highlighting the high level of attention our service technicians provide and for trusting us with your vehicle. Joe England General Sales Manager 414-327-6000

July 28, 2026

Dealership Rating
Employee Rating

Dawn is awesome. Took care of what needed to be done. Took care of a complaint I had immediately with help from dealership gave great appreciated customer service! More

by Mkina
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jul 28, 2026

Gordie Boucher Lincoln of West Allis responded

It’s wonderful that Dawn was able to resolve your concern promptly and deliver exceptional service for your Lincoln Navigator. Thank you for sharing your positive experience with our team. We look forward to assisting you again soon. Joe England General Sales Manager 414-327-6000

July 28, 2026

Dealership Rating
Employee Rating

Dawn is awesome. Took care of what needed to be done. Took care of a complaint I had immediately with help from dealership gave great appreciated customer service! More

by Mkina
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jul 28, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear that Dawn took care of your Lincoln Navigator so quickly and addressed your concern. We’re pleased that the service met your expectations. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

July 24, 2026

Dealership Rating
Employee Rating

Good service experience. Good communication. You shouldn't tell me how many words to use. Good bye More

by Zachercraig
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jul 24, 2026

Gordie Boucher Lincoln of West Allis responded

We appreciate your feedback. We’re glad our team provided clear communication and a smooth service experience on your Lincoln Aviator. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

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