Dawn Kelly

The communication was superb at every step of the process. The loaner agreement process was very customer-friendly and the pick up and delivery made the repair less burdensome for me. Finally, the vi process. The loaner agreement process was very customer-friendly and the pick up and delivery made the repair less burdensome for me. Finally, the video presentation of the actual repair was an excellent feature and allowed me to visualize what the technician was seeing. I was very impressed with the entire process. More

by DANIELGNIENHUIS Verified Customer Verified Customer

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I was in a bind in need of service for my car but couldn't find anyone that had "time" to help with my vehicle. I have a history with Gordie Boucher so I called Bouche auto dept and asked if they cou couldn't find anyone that had "time" to help with my vehicle. I have a history with Gordie Boucher so I called Bouche auto dept and asked if they could help me out with an emergency situation. They without hesitation told me to bring my Lincoln Nautilus in, they took care of my problem, explained exactly what the issue was and I left feeling really good about my situation and experience with them. For now on I'm going to bring my vehicle to Boucher and when it's time purchase another Lincoln; they're going to be my first choice. Thanks for providing a wonderful experience with me! Much appreciated. More

by snook.nash Verified Customer Verified Customer

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The team works like a well oiled machine to make their customers feel like they're the only ones being served. And yet they allow your privacy while you wait unless they need to share information you may customers feel like they're the only ones being served. And yet they allow your privacy while you wait unless they need to share information you may not anticipated. More

by Susan Verified Customer Verified Customer

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Have been leading vehicles and having service performed for 25 year with nothing but positive experiences. for 25 year with nothing but positive experiences. More

by Pharenda Verified Customer Verified Customer

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Scheduling the appointment was quick and easy, and the entire process was hassle-free. The technicians were professional, knowledgeable, and clearly knew what they were doing. They completed the work effi entire process was hassle-free. The technicians were professional, knowledgeable, and clearly knew what they were doing. They completed the work efficiently while taking the time to do it right. Overall, it was a great experience, and I would definitely recommend them to anyone looking for reliable service. More

by Epearine Verified Customer Verified Customer

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Dawn is an outstanding service manager and serves as an excellent 'face' for the service department. The service technicians and the report at the end of service have made me confident in their skills and excellent 'face' for the service department. The service technicians and the report at the end of service have made me confident in their skills and attention to detail. And . . . I really enjoyed the excellent coffee! More

by dachomicka Verified Customer Verified Customer

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Welcoming, professional yet friendly service people in all departments. Made me feel appreciated as a customer, cared for with my concerns about my Lincoln, and provided future maintenance to be expected all departments. Made me feel appreciated as a customer, cared for with my concerns about my Lincoln, and provided future maintenance to be expected in the future. Courtesy rides much appreciated! More

by Midgew0 Verified Customer Verified Customer

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I'm sad that Dawn Kewlly is leaving. i'm hoping AJ or Roberto can assist me in the future. i'm hoping AJ or Roberto can assist me in the future. More

by WSCHNEIDER58 Verified Customer Verified Customer

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5 Dawn is always so friendly. She is the reason I keep coming back. Great service! Thanks for many years of quality work! She is the reason I keep coming back. Great service! Thanks for many years of quality work! More

by Dawnellenkelly Verified Customer Verified Customer

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I am always impressed by the level of knowledge the Boucher staff has in serving customers. A gold trophy reward by this customer is given to the Boucher staff for excellence. Thank you. Boucher staff has in serving customers. A gold trophy reward by this customer is given to the Boucher staff for excellence. Thank you. More

by Dale L. Verified Customer Verified Customer

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