Dawn Kelly | Page 34
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
11 yrs, 3 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
514 Reviews
Write a Review514 Reviews of Dawn Kelly
December 06, 2022
Dawn made sure it was an easy and seamless drop off of our 2018 Lincoln MKC for maintenance, and pickup of our 2022 loaner. Max was there to answer questions about available trades. Great dealership to w our 2018 Lincoln MKC for maintenance, and pickup of our 2022 loaner. Max was there to answer questions about available trades. Great dealership to work with! More
Other Employees Tagged: Max Demicco
November 24, 2022
Dawn in service continues to spoil me. She handled the service I was getting, and even ensured I received the military discount I had coming. Loaner car delivered to my door on time. Thank She handled the service I was getting, and even ensured I received the military discount I had coming. Loaner car delivered to my door on time. Thanks James. More
Other Employees Tagged: James
November 14, 2022
Was not happy with the communication from the dealership. With the problem I was having with my car, I should've received a call right away. Even after the car was there for 5 days, did not receive a call. With the problem I was having with my car, I should've received a call right away. Even after the car was there for 5 days, did not receive a call. I had to call 3 days after to find out what was wrong, then given the wrong information More
Other Employees Tagged: Brian Mattison
November 06, 2022
Setting up an appointment for service was easy. Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! Rental car lease very simple. Dawn called that billing found an error in our bill which was quickly remedied. Best service ever!!! More
Other Employees Tagged: Not sure of the name of the billing dept. representative
November 04, 2022
Great service and personal attention to my cars and their maintenance need’s . Service after the sale is valuable to us maintenance need’s . Service after the sale is valuable to us More
Other Employees Tagged: David Matuszczak , Brian Mattison
November 04, 2022
Customer Service was great, work performed was horrible. My vehicle should have never left in the condition that it was in. It is taking 2 follow up trips to fix the poor workmanship. My vehicle should have never left in the condition that it was in. It is taking 2 follow up trips to fix the poor workmanship. More
October 27, 2022
Once again Dawn was there to help me out. Came in with a engine light on. Dawn got me in right away and took care of the issue and made sure all the other things with the car were running rig Came in with a engine light on. Dawn got me in right away and took care of the issue and made sure all the other things with the car were running right!! Thank you Dawn you are the best. More
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