Dawn Kelly | Page 41
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
11 yrs, 3 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
514 Reviews
Write a Review514 Reviews of Dawn Kelly
October 29, 2021
Didn't have my appointment in the computer but said they would "squeeze me in". Verified the number to contact me at and then sent a text to the other number on my account which is a landline so I never g would "squeeze me in". Verified the number to contact me at and then sent a text to the other number on my account which is a landline so I never got it. After not hearing from them for 3 hours, I called them and was told it was ready. Paperwork shows the car was ready an hour after I dropped it off. I wasted 2 hours of my time waiting for them to contact me. More
October 21, 2021
Always have a great experience here. Great service, great people and Dawn is a pleasure to work with. Everything is always done right the first time. great people and Dawn is a pleasure to work with. Everything is always done right the first time. More
Other Employees Tagged: Brian Mattison
September 30, 2021
I brought my car in to have detailed. Dawn was awesome helping set up the appointment and keeping me informed. The care looked great. Thank you to everyone at Gordie Boucher. Especially Dawn! helping set up the appointment and keeping me informed. The care looked great. Thank you to everyone at Gordie Boucher. Especially Dawn! More
August 25, 2021
It was great as always, everyone was nice and treated you with respect and listened to you with your concerns, and was done in a timely fashion. with respect and listened to you with your concerns, and was done in a timely fashion. More
Other Employees Tagged: Kent Jacobsen, Brian Mattison
August 17, 2021
I have had the car on lease for three years & just purchased it. So have been in for oil changes, the service was excellent. The recent visit two things bothered me. The fact that the manufacturer di purchased it. So have been in for oil changes, the service was excellent. The recent visit two things bothered me. The fact that the manufacturer did not notify owners about the defective ABS module and not having a loaner car to use while repairs were being done. The car had to be put back together for us to have it over the weekend. We did get a loaner when the repairs were being done. I am satisfied with the end result. More
Other Employees Tagged: Gus Hollo , Dave Matuszczak
August 17, 2021
Needed to have a/c replaced. While I was disappointed it took a few days in total to get my car back, I understand the challenges of companies getting the inventory they need due to the 'virus'. Dawn was took a few days in total to get my car back, I understand the challenges of companies getting the inventory they need due to the 'virus'. Dawn was excellent in keeping me informed and getting my vehicle fixed. More
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