Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 45

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
518 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.9

518 Reviews

Write a Review

518 Reviews of Dawn Kelly

March 17, 2021

Dealership Rating
Employee Rating

I normally give a 5 star review but my vehicle wasn't quite finished when I picked it up after being called. Number tag and floor protectors were still there and there is normally a car wash performed. B More

by topdary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Jacobsen, Brian Mattison

Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

Thank you for the review and feedback. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 if you would like to discuss this further.

March 11, 2021

Dealership Rating
Employee Rating

My trust in Dawn and the employees at Gordie Boucher was once again reinforced. Thank you for helping me out once again. Thank You Mike More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

Mike - thank you for the review!

March 04, 2021

Dealership Rating
Employee Rating

I was kept well informed of the status of repairs and I was kept well informed of the status of repairs and their cost. The work was done well and it could not have been an easier! More

by cpeterson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

Thank you for the review!

March 03, 2021

Dealership Rating
Employee Rating

Fantastic service with an attention to detail! These folks service all four of my vehicles. They have always done a great job for me. Would highly recommend them. More

by JEFF.DRZADINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

We really appreciate the review and recommendation!

March 02, 2021

Dealership Rating
Employee Rating

As usual Dawn was very helpful. The repairs and the time they were done was great. But I found out that my driver's inside door handle some how got broken while my car was being repaired. More

by MICHAEL.MIDDLEMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2021

Gordie Boucher Lincoln of West Allis responded

Michael - when you have the opportunity, please reach out to our Service Manager, Roy Reger at 414-327-6000 so we can go the extra mile and make things right as soon as possible.

March 01, 2021

Dealership Rating
Employee Rating

Had an oil change, and a few other items completed on my Lincoln MKS. Great service as always! Dawn always goes the extra mile! Thank you. More

by Rob R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

Rob - we are happy you were satisfied with your recent service visit with us!

February 23, 2021

Dealership Rating
Employee Rating

Amazing, friendly service. Dawn always goes above and beyond. My Lincoln Access rewards paid for my oil change, except for 5 cents. Dawn paid the nickel, which was really nice of her. Thank you Dawn and More

by Rob R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

Rob - thank you for the review! We are glad you had a 5-star experience with us!

February 12, 2021

Dealership Rating
Employee Rating

Dawn is always very helpful and friendly. I enjoy having my Lincoln serviced when needed a Gordie Boucher. Looking forward to remaining a part of the Lincoln family. More

by GCHRISTENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Jacobsen

Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

We appreciate the review!

February 09, 2021

Dealership Rating
Employee Rating

Brian is the best! His estimate of time and cost is right on! Explains everything thoroughly, so there are no surprises, Happy to take my car there every time. More

by MBRAATEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Jacobsen, Brian Mattison

Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

February 05, 2021

Dealership Rating
Employee Rating

LOVE the service dept at GB of WA! I am a loyal customer because of Greg Miller in sales and Dawn K in service. Thanks! More

by LFord925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Lincoln of West Allis responded

We appreciate your loyalty to Greg, Dawn, and Boucher!

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