Dawn Kinney | Page 8

Amazing experience with J-Star and their staff! My wife and I have never encountered such A positive environment while purchasing a vehicle. The team at J-Star helped us tremendously and got us into the ve and I have never encountered such A positive environment while purchasing a vehicle. The team at J-Star helped us tremendously and got us into the vehicle we wanted at the price we wanted and not a penny more. I will continue to visit J-Star for all of their services and recommend them to my friends and family. Keep up the good work J-Star! Shout out to Tim, Dawn and Nick for all of their help!! More

by GEREMYGMARTINEZ Verified Customer Verified Customer

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Great dealership! I was greeted as soon as I walked in the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. the door. I felt very welcomed. I had a lot of questions and Jay and Nacho took their time to explain my concerns to me in a way I could understand. I would highly recommend Jstar! More

by jagreen101 Verified Customer Verified Customer

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Friendly, professional, & all around great people. Every person that was working there when I came in was polite & helpful. Made my car buying experience as easy as possible. person that was working there when I came in was polite & helpful. Made my car buying experience as easy as possible. More

by CRESSLERCONNER Verified Customer Verified Customer

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I purchased a new 2020 ram in March, customer service was great until delivery of vehicle then they ignore you, two months later and still don’t have my contract for my purchase, I waited a long time before great until delivery of vehicle then they ignore you, two months later and still don’t have my contract for my purchase, I waited a long time before filling out there survey hoping they answer me but nothing still no contract and no reply’s to emails More

by SCF760 Verified Customer Verified Customer

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I went in towards the end of the day and every staff member I encountered was very friendly and courteous. This was the easiest vehicle purchase I have ever made. Absolutely NO pressure! member I encountered was very friendly and courteous. This was the easiest vehicle purchase I have ever made. Absolutely NO pressure! More

by SANDARABARNES Verified Customer Verified Customer

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At first they were very welcoming getting me in the door to buy a car. Surprisingly my salesperson was sick when I flew in out of state to buy the vehicle. So I dealt with Tim the sales manager. After walk to buy a car. Surprisingly my salesperson was sick when I flew in out of state to buy the vehicle. So I dealt with Tim the sales manager. After walking out the door with the keys it was a long nightmare getting ahold of anyone regarding my title. It took almost two months for them to send it to the financing company. I called them multiple times trying to get ahold of either dawn or tim. They were always gone. No one would return my calls or texts. I finally got ahold of tim and asked why it has taken 2 months to get a copy of my title so I could register it in my state. His reply "I don't know if you're aware of this, but there's a pandemic going on". As if that's any excuse to put something in the mail. I read the reviews on this place and should have known better but I wanted to give it a shot. I found my perfect car. I wanted to make it work. If you want to know what kind of people and dealership this is.... read how they respond to this review and others. That let's you know everything. Worth the hassle? No. Get the car I'd been searching months for? Yes. Could I have found it somewhere else with a better sales group? Definitely yes. 1 star dealership with 4 star cars. Take your chances. More

by FLOYDGRACIE21 Verified Customer Verified Customer

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The finance process was smooth and effortless. Made me feel relaxed and had a great attitude. Love this place! Highly recommend! Great service too!!! Kudos! feel relaxed and had a great attitude. Love this place! Highly recommend! Great service too!!! Kudos! More

by eyescuba2 Verified Customer Verified Customer

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Great experience working with all at J Star. I’m a repeat customer and will continue to be one! Fantastic selection and customer service! Can’t say enough good things! customer and will continue to be one! Fantastic selection and customer service! Can’t say enough good things! More

by matt.hardke Verified Customer Verified Customer

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Everyone was very professional, but the best part is the honesty that I felt from everyone. It was the best experience I have ever had purchasing a car. honesty that I felt from everyone. It was the best experience I have ever had purchasing a car. More

by Buyer Verified Customer Verified Customer

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Not Ready We talked and they asked if we could come up that day for the truck. We told them that we could get there the next day around noon and they said ok a We talked and they asked if we could come up that day for the truck. We told them that we could get there the next day around noon and they said ok and that it would be ready. We texted the next morning around 9 am and asked when we would be there we stated before noon and that it was a 2 hour drive. Again, they stated ok, it will be fueled, washed and ready. We arrive shortly before noon. The trade in and finance went quickly say 20-30 minutes, they said they had to fuel the vehicle.. It then took over an hour to fuel, wash and put the temp license plate (which they used only 1 screw in the front so it was basically just hanging there). There was also an issue with the EloGPS, that the unit was defective and they had to replace it. (Might have bought to check that out earlier?) Only one person there worn a mask and there were no wipes. More

by RSORRELL Verified Customer Verified Customer

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