Dawn Matthews | Page 11
Service Director
David Dodge Chrysler Jeep
1801 Route 202
Glen Mills, PA 19342
191 Reviews
Write a Review191 Reviews of Dawn Matthews
July 18, 2021
My pick up truck has been in the dealer ship many times and they can not fix the issue and I caught service in 3 lies not happy at all my sales men how ever was great. MIKE and they can not fix the issue and I caught service in 3 lies not happy at all my sales men how ever was great. MIKE More
Other Employees Tagged: Mike McVeigh , Dan Komisarek
July 14, 2021
Great service, very nice staff. The car was completed in the timeframe I was told. The customer waiting area was very nice and clean, with free snacks and drinks. the timeframe I was told. The customer waiting area was very nice and clean, with free snacks and drinks. More
Other Employees Tagged: Cornelius McClanahan, Morgan Pomante, Eric Jones, Tyler Barlow , Lisa DiCostanzo, Tony Gray, Chris Thompson
June 25, 2021
During the service in my jeep, about $ 3000-3500 worth of interior parts was damaged. All damages are confirmed by the dealer (the service ordered new parts and paid for them himself). On the last visit, t interior parts was damaged. All damages are confirmed by the dealer (the service ordered new parts and paid for them himself). On the last visit, the damage occurred in the presence of Dawn Matthews, ( Service Director) . She witnessed how the faulty Jeep was returned to me. What did she do? Told me to look for another service!!!!! Didn't apologize. Disgusting attitude towards kustomer. More
Other Employees Tagged: Tyler Barlow
June 11, 2021
David Auto is consistently the best at ses and service. I have had the pleasure of purchasing over 15 cars fro. David Auto and always choose their top notch service department for my vehicles. have had the pleasure of purchasing over 15 cars fro. David Auto and always choose their top notch service department for my vehicles. More
Other Employees Tagged: Tyler Barlow , Brian Coffin, Lisa DiCostanzo
June 01, 2021
Brought my Jeep Gladiator in for its first oil change since purchasing it. David’s service team and all their staff continue to be knowledgeable, helpful, and extremely friendly start to finish. Big than since purchasing it. David’s service team and all their staff continue to be knowledgeable, helpful, and extremely friendly start to finish. Big thank you to my advisor, Ashlee, for keeping me updated and being awesome. Thanks for great service as usual David’s! More
Other Employees Tagged: Ashlee Skiles
May 04, 2021
Everyone was great. Couldn't be nicer. Carol was exceptional. First class service. Taken in immediately, notified when work was completed, and my vehicle was ready for me exceptional. First class service. Taken in immediately, notified when work was completed, and my vehicle was ready for me More
Other Employees Tagged: Carol Diegidio , Lisa DiCostanzo, Vincent Houpt
March 24, 2021
The service department at David Dodge is wonderful. Eric is a gem and his courtesy and van pickups are worth trip to David’s which is 12 miles away from me. Thanks for great customer care! is a gem and his courtesy and van pickups are worth trip to David’s which is 12 miles away from me. Thanks for great customer care! More
Other Employees Tagged: Eric Jones, Tyler Barlow , Brian Coffin
March 19, 2021
Great attention and welcome upon arrival! Also great service as well as an Excellent owner name DAVE who is welling to satisfy his clients!! I keep going back for purchases and service. Hu service as well as an Excellent owner name DAVE who is welling to satisfy his clients!! I keep going back for purchases and service. Hu More
Other Employees Tagged: Eric Jones , Vincent Houpt, Chris Monaghan
March 17, 2021
Very courteous and attentive to the customer! The service waiting area clean and comfortable which is a must when getting your vehicle serviced.,Great overall service experience! waiting area clean and comfortable which is a must when getting your vehicle serviced.,Great overall service experience! More
Other Employees Tagged: Dan Komisarek
March 04, 2021
Ashlee was absolutely aces and took care of us in a prompt and courteous manner. As this was an emergency vehicle, we were assured that they would have it back to us as soon as possible. Less than 12hr prompt and courteous manner. As this was an emergency vehicle, we were assured that they would have it back to us as soon as possible. Less than 12hrs later, we were able to get the car back into rotation ! Thanks Ashlee & the wonderful staff at David Dodge for the service ! More
Other Employees Tagged: Eric Jones, Ashlee Skiles

