Dawn Medecke | Page 11

The service department was great, able to get me in quickly and were very friendly. quickly and were very friendly. More

by TANYA.MURRAY13 Verified Customer Verified Customer

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The service people were friendly and helpful, but the quality of the paint repair was far below Cadillac owner expectations and should be redone. The paint is full of dirt particles and lacks the sheen quality of the paint repair was far below Cadillac owner expectations and should be redone. The paint is full of dirt particles and lacks the sheen that the rest of the car exhibits and when I looked at the repair when I picked it up, I saw it in the service bay inside the dealership where the lighting was dim, and it looked pretty good but when I got it home in the sunlight the imperfections and poor quality was readily visible. I am deeply disappointed because i took it to a Cadillac dealer intentionally expecting to receive a high-quality paint repair and it is mediocre at best. I would think the work had been farmed out to a low-cost independent shop for completion instead of being done by a certified Cadillac dealer. More

by EARLNSAN Verified Customer Verified Customer

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Service was great. Work was scheduled ahead of time. Updates provided while waiting for completion of work Work was scheduled ahead of time. Updates provided while waiting for completion of work More

by mcmuncey1 Verified Customer Verified Customer

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Good service, thorough explanation of work performed. No complaints this trip to the service center. No complaints this trip to the service center. More

by JTKZ13 Verified Customer Verified Customer

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I appreciate it the call from my sales person regarding finding me a lease. This was probably the quickest and easiest purchase of a lease I’ve had. Thank you. finding me a lease. This was probably the quickest and easiest purchase of a lease I’ve had. Thank you. More

by DAVID@DMJINTERIORS.COM Verified Customer Verified Customer

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Will not allow a test drive be cause the vehicle is a numbered vehicle....ok. already found the same vehicle at a different dealer that is allowing test drives. Absurd policy and gets a 1 star review for numbered vehicle....ok. already found the same vehicle at a different dealer that is allowing test drives. Absurd policy and gets a 1 star review for being uptight and snobby. More

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Craig Hubble, Dave Beckett, Jerry Kelly, Paul Hastings and Hillary Adam went above and beyond to ensure I got the best deal! This group is like family and they take care of the internal and external custo and Hillary Adam went above and beyond to ensure I got the best deal! This group is like family and they take care of the internal and external customer. Thank you all for my amazing XT6! More

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I am a senior citizen and was quoted $425.00 for a replacement battery for my Cadillac XTS. The same battery was replaced at SERRA CADILLAC in Washington, MI for $214.00. I believe Crestview was tryi replacement battery for my Cadillac XTS. The same battery was replaced at SERRA CADILLAC in Washington, MI for $214.00. I believe Crestview was trying to defraud me due to my age. More

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