Dawn Palance

Easy and very affordable. Great customer service. Just ask For young lady name Dawn and she will take definitely take care of you a make car buying very easy for you. 10 in my Great customer service. Just ask For young lady name Dawn and she will take definitely take care of you a make car buying very easy for you. 10 in my book. More

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Dawn was an excellent salesperson. She actually cared about my needs and work with me until I was comfortable with my payments. S. Capers She actually cared about my needs and work with me until I was comfortable with my payments. S. Capers More

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Dawn is great salesperson, no nonsense and easy to work with. I had a great experience with. I had a great experience More

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Dawn Palance was very helpful in my car selection. Dawn was very attentive and considerate toward my specific situation. Dawn was very attentive and considerate toward my specific situation. More

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Well, God led me to a great place. He ordered my steps here and I see why the people really tried their best to get me in a nice quality reliable car. They were quick. They didn’t take He ordered my steps here and I see why the people really tried their best to get me in a nice quality reliable car. They were quick. They didn’t take all day and they try to get a car that really fit my budget so my own actual experience was great with this company. More

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Dawn and Jeremy were a pleasure to work with. Very knowledgeable. EchoPark has a great selection of quality vehicles. Overall great experience with these two sales people. Dawn worked the en Very knowledgeable. EchoPark has a great selection of quality vehicles. Overall great experience with these two sales people. Dawn worked the ending of the sales with my daughter and myself and she’s a top notch sales person. Jeremy is an officer and a gentleman and a pleasure to work with. More

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I left with a smile and returned a few hours later, upset. The car fell apart. I understand why we didn't get on the expressway. I was being scammed. The car's front end was damaged. I told the salespe upset. The car fell apart. I understand why we didn't get on the expressway. I was being scammed. The car's front end was damaged. I told the salesperson on the first test drive that the front end was not balanced. She took it back and stated that the mechanic gave it an alignment. She asked me if I was sure about the car, when she should have said the vehicle was a lemon. Also, I was given a different price than I received online. Dawn said that the online system was never accurate, and was told that the second car that I selected was sold the night before. I was also offered another vehicle, more expensive and with more miles. But I wanted an Altima. Not knowing that the car was not safe. I could have been killed. I was and am so upset and disappointed that I had not read all the disgusting reviews about this dealership, which included selling over 300 damaged vehicles in one year. The State of Georgia and the Echo Park owners, board, and stockholders should not allow this to continue. Taking advantage of customers, especially senior citizens, is 100% Bad Business. I am not pleased with the way I was misled into thinking that the car was in great condition. I assumed Dawn was new on the job. But now, as I think back, I feel the salesperson knew more than she let on by the things she was saying, and she seemed a little uneasy. She offered another car and asked me if I was sure three times before the final sale. She also mentioned that I did not need a down payment more than once. I decided to pay $1000.00 to lower my payment. Not once did she mention the vehicle was damaged, and she was not surprised when I returned a short time later, the same day, within 4 hours. Also, the finance guy (I don't remember his name) became defensive during the signing because I was asking him to explain what I was signing. He stated that I could get someone else to assist. I should have gotten up and left. I am not pleased with this company. It's so sad that we can not trust people. Where is the Honor? This company has gotten another blackeye!! More

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Great buying experience with Dawn, she was friendly and efficient - made the whole experience easy and stress free! efficient - made the whole experience easy and stress free! More

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I came to Echopark not really knowing what to expect. I was paired with Dawn as my guide and I was blown away. Not only was she very knowledgeable about cars but she is also very welcoming and kind. This I was paired with Dawn as my guide and I was blown away. Not only was she very knowledgeable about cars but she is also very welcoming and kind. This was my first time buying a car on my own and Dawn made the entire experience seamless. She heard my concerns and answered any questions with ease. I would definitely recommend Echopark to everyone and when you get here ask for Dawn! More

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Dawn at Echo Park was amazing to work with. I came in thinking i wanted a specific car but with her help and honesty left with a car i love more. She is amazing I came in thinking i wanted a specific car but with her help and honesty left with a car i love more. She is amazing More

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