Dawson Kratzchmar

Best customer service I can say, Jake was phenomenal, he took care of me with no biases. The perfect Representative. took care of me with no biases. The perfect Representative. More

by PAM.GROVE Verified Customer Verified Customer

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We always get great service from Teri! She takes excellent care of our automotive needs. Dawson was great on the paperwork side She takes excellent care of our automotive needs. Dawson was great on the paperwork side More

by ANNEHOUSE Verified Customer Verified Customer

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Great experience overall. One thing that was a little bothersome is that I was sold a vehicle with an open outstanding recall and a different part that needs to be replaced. N One thing that was a little bothersome is that I was sold a vehicle with an open outstanding recall and a different part that needs to be replaced. Neither of these were disclosed to me before the purchase. Because the part is back ordered, I won't have full functionality of my vehicle for a while. The reason I am pointing these out, is so that future customers don't end up in this same same situation. Otherwise, Jacob was very professional and had great communication. More

by gcgoodwin Verified Customer Verified Customer

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I have always leased my cars from Gates ! ! Teri Calvin is awesome. She doesn’t pressure you matter fact she really helps you out to get the best deal I won’t go to anybody but her. ! Teri Calvin is awesome. She doesn’t pressure you matter fact she really helps you out to get the best deal I won’t go to anybody but her. More

by PBOENNE3 Verified Customer Verified Customer

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They always provide great fast friendly service. Usually a short wait for service. Always quick and easy Usually a short wait for service. Always quick and easy More

by Msipocz217 Verified Customer Verified Customer

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We always get the best customer service there, from sales to financial and service department. We have bought 6 cars there. to financial and service department. We have bought 6 cars there. More

by Kat Verified Customer Verified Customer

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Did not explain how costly the EV will be. Did not explain what my warranties were. Did not explain what my warranties were. More

by MOURJONISHELL Verified Customer Verified Customer

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Jim Pogitius is an amazing car salesman as long as he is with gates I will continue to purchase a vehicle and refer to other as well and thank you Jim 😀 with gates I will continue to purchase a vehicle and refer to other as well and thank you Jim 😀 More

by SHEILAREE1969 Verified Customer Verified Customer

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Teri Calvin is why I go to Gates! I let them know what I’m looking for and they make it happen within my budget! Thank you! I let them know what I’m looking for and they make it happen within my budget! Thank you! More

by amcclain0928 Verified Customer Verified Customer

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Very good experience at Gates all around as a whole. First time using this dealership for purchase of a vehicle. Salesman, Mike Smith, was top notch. The only concern was the discussion of the final First time using this dealership for purchase of a vehicle. Salesman, Mike Smith, was top notch. The only concern was the discussion of the final cost to be financed. It was made to sound like the extended warranties were free and no deductibles whatsoever for using the warranties, when in fact, I was expecting to pay a certain price as presented in the purchase agreement, when in reality, it was almost $10,000 more that was financed due to "other fees." Overall great experience! More

by lames1964 Verified Customer Verified Customer

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