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Jacob Urango
3 Reviews
I’m not in the car business—I’m in the people business. At Gates, I focus on delivering standout service that’s all about you. From finding the right vehicle to making sure you feel heard and valued, I’m here to make the process easy and personal. 🚗 See inventory, reviews, and happy clients here: Facebook.com/JakeAtGates
Read moreDealership Experience
3 yrs, 1 mo
3 Reviews of Jacob Urango
March 07, 2026
Best customer service I can say, Jake was phenomenal, he took care of me with no biases. The perfect Representative. took care of me with no biases. The perfect Representative. More
by PAM.GROVE
Verified CustomerOther Employees Tagged: Drew Dixon, Dawson Kratzchmar
January 20, 2026
Great experience overall. One thing that was a little bothersome is that I was sold a vehicle with an open outstanding recall and a different part that needs to be replaced. N One thing that was a little bothersome is that I was sold a vehicle with an open outstanding recall and a different part that needs to be replaced. Neither of these were disclosed to me before the purchase. Because the part is back ordered, I won't have full functionality of my vehicle for a while. The reason I am pointing these out, is so that future customers don't end up in this same same situation. Otherwise, Jacob was very professional and had great communication. More
by gcgoodwin
Other Employees Tagged: Dawson Kratzchmar
December 07, 2025
Terrible place the managers are not nice people and they pick and choose who they want to help. pick and choose who they want to help. More
by Anonymous
Other Employees Tagged: Aaron Krieger, Drew Dixon, Andy Garing, Chris Washington, John Janiak, Hannah Knabe
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