Dealer Rater | Page 9

Hardin GMC is a wonderful dealer. I have used Hardin for two purchases of one used and my recent a new purchase. The sales team, floor manager, and finance team is pleasure to work with. The service tea two purchases of one used and my recent a new purchase. The sales team, floor manager, and finance team is pleasure to work with. The service team well, I believe there’s room for improvement in communication. I don’t receive and updates, I was never asked if I would wait , needed a ride from the shuttle, or if a loaner vehicle was available at anytime. I did ask for a loaner , but was told there was not any. I personally saw a red Buick SUV with courtesy vehicle on the windshield. I have gone to 3 different GMC service departments and I seldom use Hardin for service since the other two are more accommodating and communicate as I would expect. Additionally the service note states TP was set to 35psi and signed off , yet my vehicle still have various psi on each wheel from 41-39psi. Nonetheless I am over all satisfied. I will continue to consider Hardin GMC for service and purchases. More

by JReyes Verified Customer Verified Customer

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Excellent service and fast service great customer service and very easy process and excellent wash and very easy process and excellent wash More

by marcotuliogiles Verified Customer Verified Customer

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Very friendly staff and very quick service. Would definitely recommend this dealership to anyone looking to get work done on their vehicle. definitely recommend this dealership to anyone looking to get work done on their vehicle. More

by carreon1052 Verified Customer Verified Customer

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Absolutely Horrible. I’d have to write a short story to even begin the nightmare I had to deal with. I strongly suggest a different Dealership. All that I went through and at the end , I had to pay $100 de even begin the nightmare I had to deal with. I strongly suggest a different Dealership. All that I went through and at the end , I had to pay $100 deductible on an extended warranty service job, that didn’t even cover 100% of my loaner vehicle. More

by bishop72775 Verified Customer Verified Customer

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Wonderful experience, very professional and friendly. They were quick and accommodating to get my vehicle serviced. They were quick and accommodating to get my vehicle serviced. More

by ross23 Verified Customer Verified Customer

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Very happy with the service. Everyone was extremely nice, knowledgeable.. and professional. Will come back! knowledgeable.. and professional. Will come back! More

by Yellow1881 Verified Customer Verified Customer

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Sean and Jesse areAlways going above and beyond with Sean and Jesse are Always going above and beyond with their service. I appreciate all their hard work and effort I can’t say the same for the women Sean and Jesse are Always going above and beyond with their service. I appreciate all their hard work and effort I can’t say the same for the women at the pay window. I asked her a simple question about my bill and she was short and rude to me. I don’t recall her name as it was a month ago I had my brakes and window replaced on my 2015 Buick Enclave I hope she was just having a bad afternoon as it was 4:50pm and she didn’t want to engage with me that late in her workday More

by maldrete711 Verified Customer Verified Customer

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Very prompt response and cordial , promise on time, very knowledgeable complete on time Very reasonable price knowledgeable complete on time Very reasonable price More

by francisco.muratalla Verified Customer Verified Customer

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I was greeted by polite helpful staff and my car was done in a timely manor. in a timely manor. More

by lynnwhoffman Verified Customer Verified Customer

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Friendly, helpful and just a pleasure to deal with. I would highly recommend this dealership to anyone would highly recommend this dealership to anyone More

by hmazgedian Verified Customer Verified Customer

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