"My wife and I were looking for a used Escape. Dean was..."
My wife and I were looking for a used Escape. Dean was recommended and was extremely helpful in understanding and meeting our needs. He was professional, very knowledgeable and personable.
"I had to bring my 2020 Ford Edge in for an oil change and..."
I had to bring my 2020 Ford Edge in for an oil change and all I can say is I love this Dealer and their service department! I had Chris Whitner preform my oil change and he went above and beyond that for me. He took time to talk to me about updates to my cars system and answered all my questions. He was very professional and I felt at ease. I highly recommend him and the service department at Imperial Ford to anyone looking for a great experience.
Other Employees Tagged:
"Dean Childs was my sales person and he was great...."
Dean Childs was my sales person and he was great. Provided me with a low price right from the beginning of the discussions and was very supportive throughout the process. I would highly recommend working with Dean and I plan to go back to Imperial for my next car.
"Very pleased with the buying experience at Imperial Ford...."
Very pleased with the buying experience at Imperial Ford. Sales person was knowledgeable and took the time to find what I wanted. They delivered what was negotiated on time.
"Our salesman, Dean Childs, went above and beyond to help..."
- Rich Hamilton
Our salesman, Dean Childs, went above and beyond to help us. He went through the inventory and found what we were looking for and showed us the car. After we purchased he even came in early to meet our schedule. When we picked up the car is was totally ready; cleaned, fueled and had a sticker. I would highly recommend Imperial for whatever you are looking for.
"Very good experience all around. We found the truck..."
Very good experience all around. We found the truck online and went in to check it out. Dean was very helpful, knew the vehicle and put no pressure on us. There was a little negotiating room on the trade and all defects were corrected to qualify as Ford Certified. While we were waiting a few days to get the vehicle, Dean even managed to rescue something we’d left in the trade vehicle. Dealership had a wide selection and friendly staff. Highly recommend them.
Other Employees Tagged:
"Just purchased my first new vehicle (F-150) at Imperial..."
Just purchased my first new vehicle (F-150) at Imperial Ford and the entire process was simple and straight-forward! They did not try to up-sell me with things that I didn't want/need.
"On September 18th went to Imperial Ford for an oil change..."
On September 18th went to Imperial Ford for an oil change on our 2013 Ford Explorer, met with our wonderful salesman Dean Childs, as usual he was very welcoming and started talking. Again he was very helpful with answering our concerns, and sold us a 2020 Ford Explorer. So far very happy. Thank you Dean Childs. Gene And Gerri Stevens
"Got me in the perfect vehicle for exactly what I wanted..."
Got me in the perfect vehicle for exactly what I wanted was a pleasure from start to finish. Went over the entire vehicle with me inside and out upon receiving it
"We ordered an oddball truck with Dean Childs. It was a..."
We ordered an oddball truck with Dean Childs. It was a 3-4 month long transaction, with Dean being very patient and accommodating while we asked way too many questions. He made it seem as if we were his only customers, but I know he was very busy with other customers. He is a true professional in his field.