Dean Nixon | Page 3

Great Buying experience This is the first time buying a vehicle that I didn't spend half the day, constant back and forth, kids hungry/tired/irritated and almost walk out. I This is the first time buying a vehicle that I didn't spend half the day, constant back and forth, kids hungry/tired/irritated and almost walk out. It whole process took under 3 hours. Kent Shelton did a really good job of taking care of me and my wife was able to fill out the credit app from home with the kids. Chris Nikel as a whole is a great dealership in my opinion. No nonsense, no extra fees and all around great staff that I dealt with directly. My wife was able to drop off a check, sign paperwork the next day in under 10 minutes. Even if it requires waiting, my family will buy exclusively from Chris Nikel from now on. More

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Best dealership experience ever (Sales Dep and Service Dept) If you're considering purchasing a pre-owned vehicle, please visit Chris Nikel! You will not be disappointed with their service before, during, or aft If you're considering purchasing a pre-owned vehicle, please visit Chris Nikel! You will not be disappointed with their service before, during, or after the sale! PRE-OWNED SALES: Dean Nixon in Sales was friendly and knowledgeable, taking the time to explain some of the finer (and fun!) features of the vehicle I was interested in (a Header Orange 2014 Dodge Challenger SXT Plus). Most importantly he patiently explained to me the purchasing process at Chris Nikel, from their No-Hassle pricing (there really are no fees, and the NADA value of the car was spot-on for the asking price) to applying for financing and what to expect in the Finance Office. Aaron McManus, my finance manager, was fantastic. He also patiently answered my questions regarding warranties (I got an excellent comprehensive 5yr plan, covering 5000 components) as well getting me financed at a significantly lower rate than what my personal bank offered! From the time I arrived at Chris Nikel to the time I drove my Challenger off the lot, only 3 hours passed- and it was far from the dreaded experience I had anticipated! Everyone I encountered there was friendly and welcoming- I was even introduced to several of the Service Department associates while I waited for my car to be brought around (freshly washed and with a full tank of gas, no less!)! SERVICE DEPT: Ten days after I bought my car, my battery abruptly died! (I learned from a number of sources that sometimes intense heat like we've had this summer in Tulsa can kill batteries like that; several jumps would get it started, but as soon as the engine was turned off it would require another jump to get started again- just couldn't hold a charge!) Abel Flores in the Service Department was able to get my car checked out and a new battery installed that day, and all at no charge! I had fully intended to pay for the battery with the understanding that "wear parts" weren't covered under my warranty, but I was extremely grateful that Chris Nikel took care of it when they were under no obligation to do so! Abel and all the guys in the Service Department were very kind and helpful, and pretty darn happy for it being 7:00am! I've also spoken with Corey Hinson in Parts and Accessories, arranging to get a back up camera installed in my Challenger next week. He's provided rough estimates on two possible options- I'm looking forward to "seeing" which one is going to work! (A challenge of driving a Challenger, I've discovered, are the small rear and side windows- as well as that long hood!) I know this review is long-winded, but I hope you hung in there! When I started shopping around for a pre-owned Challenger, several good friends highly recommended Chris Nikel (they had bought their cars there and remarked on positive experiences with all the departments). I'm glad I checked them out- and I love my car! More

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wonderful buying experience We drove 3 hours to look at a truck. Dean was so helpful and patient with us answering all our questions. Bill was wonderful as well staying well pa We drove 3 hours to look at a truck. Dean was so helpful and patient with us answering all our questions. Bill was wonderful as well staying well past quitting time. Job well done!!! More

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Amazing experience I had a fantastic experience with this dealership from start to finish. Dean Nixon was my salesman and I found him to be a straight shooter with lots I had a fantastic experience with this dealership from start to finish. Dean Nixon was my salesman and I found him to be a straight shooter with lots of integrity. I had the new 2018 Sahara Jeep I purchased accessorized and it looked AMAZING! Corey was my contact in the modification department and he kept me updated on the progress of the work and timely delivered it to me before the deadline I had given them. The Jeep looks amazing and I’m very satisfied with the customer service. More

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Very professional sales people. Everyone at this dealership went above and beyond what they had to. They worked hard tooth and nail to get me a good deal. Take it from a former car Everyone at this dealership went above and beyond what they had to. They worked hard tooth and nail to get me a good deal. Take it from a former car salesman, this place is worth a chance. More

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Overall good experience Overall had a good experience and this is the second vehicle I have purchased from Chris Nikel. Their internet purchase process was smooth and closin Overall had a good experience and this is the second vehicle I have purchased from Chris Nikel. Their internet purchase process was smooth and closing was not laborious like experiences I have had at other dealers. More

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Busy place, but well organized I found a car on-line and a detailed description at ChrisNikel.com. The car was a beautiful Focus RS. Dean was my point of contact starting on a Satur I found a car on-line and a detailed description at ChrisNikel.com. The car was a beautiful Focus RS. Dean was my point of contact starting on a Saturday. We discussed the car and financing options. He was very busy, but continued to provide me with information and I bought the car that day. I discussed the finance options over the phone Monday and by Thursday was in possession of the car. The dealership made a very smooth transaction for me buying a car over the phone over 1900 miles away. I got to know the car a bit better on the way home (1900+ miles). More

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Trade in for new car Staff was very helpful. Had some problems with financing on a used model; they did not give up and found me a good deal on a new car. Compliments to Staff was very helpful. Had some problems with financing on a used model; they did not give up and found me a good deal on a new car. Compliments to Matt, Dean and Aaron. More

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Great experience My wife and I had a great car buying experience at Chris Nickel. Our salesman, Dean was a true professional and made this process wonderful. My wife and I had a great car buying experience at Chris Nickel. Our salesman, Dean was a true professional and made this process wonderful. More

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Wonderful This was by far the best experience I've had with buying a vehicle. They had the vehicle I picked out and ready for me to see and test drive. The sal This was by far the best experience I've had with buying a vehicle. They had the vehicle I picked out and ready for me to see and test drive. The salesman Dean and finance guy Matt was the best. I was in and out of the in less than an hour. I would highly recommend Chris Nikel to anyone. More

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