Joshua Gonzalez
Joshua Gonzalez at Villages Subaru

Joshua Gonzalez

Finance Director

Villages Subaru

8730 U.S. 441
Leesburg, FL 34788

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4.5
125 Reviews
4.5

125 Reviews

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125 Reviews of Joshua Gonzalez

July 06, 2026

Dealership Rating
Employee Rating

Best customer service I’ve experienced in years. From the way staff handles customers even in the mechanical shop the technicians are respectful and knowledgeable. More

by Wesspear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Villages Subaru responded

It’s wonderful to hear this was the best service you’ve experienced in years. We’re grateful you found our Toyota technicians respectful and knowledgeable throughout the service process.

June 25, 2026

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Listened and acted directly to requests and issues. The staff is very attentive and responsive. More

by irishstew613
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli

Jun 25, 2026

Villages Subaru responded

It’s wonderful to know our team responded directly to your requests and concerns. Our attentive and responsive staff strive to address every need efficiently. Thank you for choosing Subaru and sharing your feedback.

June 24, 2026

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Ricardo and Josh were awesome. They both were attentive and answered any questions asked. Most places try to get over on you. More

by jermal1006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Villages Subaru responded

It’s great to hear Ricardo and Joshua provided attentive answers and clear guidance during your Nissan Rogue purchase. Thank you for trusting us and sharing your experience.

June 20, 2026

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This dealership works like clockwork. Every step in the process is well-oiled. I still dislike the cost/necessity of warranties, but I guess it’s a fact of life in today’s world. More

by mw121150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PJ

Jun 20, 2026

Villages Subaru responded

Hello, thank you for highlighting how efficiently our service steps unfolded. Joshua and the team appreciate your trust in caring for your Subaru Outback. We understand warranties can be a burden and are here to guide you toward the most valuable options.

June 16, 2026

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staff was friendly and service and free wash was very good. Nice snacks in the waiting area More

by slong88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Cronin

Jun 16, 2026

Villages Subaru responded

We’re delighted our team greeted you warmly and took great care of your Toyota 4Runner, including that complimentary wash. It’s also gratifying to know the snacks in our waiting area hit the spot. We look forward to welcoming you back for your next service.

June 13, 2026

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The third Subaru I purchased there! This was the most difficult and expensive one I’ve purchased. Saw the same car in Ocala for $4000 less. I love the car and appreciate the service. More

by gacesa7139
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli , Humberto

Jun 14, 2026

Villages Subaru responded

Thank you for choosing Villages Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2026

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Employee Rating

Subarus sell themselves, but the process here is nearly seamless. Pleasant staff. Snacks and drinks. Just wish there weren’t the huge add-ons with ceramic coating and expensive warranties at the end. More

by mw121150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ

Jun 09, 2026

Villages Subaru responded

It’s great to hear the purchase process was seamless and you enjoyed the refreshments and friendly staff. We value your feedback on optional products and will share it with our team. Enjoy your Subaru.

June 03, 2026

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We stopped in to see about getting some body work on our 2018 Forester. We got a good discount as repeat customers. This is our third Subaru! We love the car and never considered anything else. Thanks to More

by gacesa7139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli

Jun 04, 2026

Villages Subaru responded

Thank you for trusting us with the body work on your 2018 Forester. We’re glad our sales manager and sales associate were personable and accommodating while applying your repeat customer discount. We appreciate your continued loyalty to Subaru and look forward to assisting you again.

May 28, 2026

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Employee Rating

I was very pleased with the dealership, found it friendly and clean. Brainlyn is a very nice salesperson, friendly and very knowledgeable of what I was looking for. More

by eileenmeltzer15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brailyn Cronin

May 28, 2026

Villages Subaru responded

We’re glad you felt comfortable in our clean and welcoming space. Brailyn is pleased to have used her knowledge to help you find a Subaru Forester that met your needs. Enjoy your new Forester!

May 21, 2026

Dealership Rating
Employee Rating

I found the Subaru staff very welcoming while I was there. My Sales Associate was very knowledgeable about the cars and asked what I was looking for in a car and then he found a car meeting those spe More

by MEAFLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Keegan Jr, Brailyn Cronin , Angela Barrett

May 21, 2026

Villages Subaru responded

We’re delighted to hear about your positive experience and your new Subaru Forester. We’re glad our team’s hospitality and expertise helped you find the right vehicle for your needs.

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