Joshua Gonzalez
Joshua Gonzalez at Villages Subaru

Joshua Gonzalez

Finance Director

Villages Subaru

8730 U.S. 441
Leesburg, FL 34788

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4.5
131 Reviews
4.5

131 Reviews

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131 Reviews of Joshua Gonzalez

July 29, 2026

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Employee Rating

The sales and service bend over backwards to try and make the customer happy before and after the sale More

by Wd8moi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Allison Stevens , Sabrina turner,michael Keegan sr

Jul 30, 2026

Villages Subaru responded

It’s wonderful to hear our sales and service teams went the extra mile before and after your Subaru purchase. Your satisfaction means a lot to us and we’re glad to have met your expectations. Thank you for sharing your experience.

July 22, 2026

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Excellent experience. Our salesperson PJ was excellent. Very impressed with this dealership. Will recommend Villages Subaru to friends. More

by CRV18
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ

Jul 22, 2026

Villages Subaru responded

We're thrilled Joshua delivered excellent service for your new Subaru Outback purchase. We appreciate you recommending us to friends and are glad your experience left a strong positive impression. Thank you for choosing us.

July 21, 2026

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The team here was amazing! Pasquale and Joshua were awesome and helping my husband and I finding a replacement car and even helping us with some hurdles that came up More

by SARAH.HUCKS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pasquale Jr

Jul 21, 2026

Villages Subaru responded

It’s wonderful to hear our team, and Joshua in particular, made the process smooth and helped you overcome any hurdles. Congratulations on your used Nissan Rogue, we hope it’s serving you well. Thank you for the five-star review.

July 18, 2026

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PJ was the person who helped us and Josh in financial was amazing! We had a couple hiccups but the team here was so understanding and supportive! More

by SARAH.HUCKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pasquale Cancel Jr

Jul 18, 2026

Villages Subaru responded

It’s wonderful to hear that Joshua provided such great support and our team guided you through the few hiccups. We’re delighted you’re enjoying your Nissan. Let us know if we can help again.

July 14, 2026

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The WORST customer service ever! !! By the finance manager as well as Mr Gonzalez manager of the store More

by faziebear1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Christian Cronin

Jul 17, 2026

Villages Subaru responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 13, 2026

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Staff prepared and quick with my recall appointment. The staff was ready for me and took me right away. First time in dealership for service and it was a good experience. More

by cka26311
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christian Cronin

Jul 13, 2026

Villages Subaru responded

Thank you for bringing your Subaru Forester in for the recall. We’re glad our team was prepared and got you in right away. It’s great that your first service visit was a positive experience and we look forward to helping again.

July 06, 2026

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Best customer service I’ve experienced in years. From the way staff handles customers even in the mechanical shop the technicians are respectful and knowledgeable. More

by Wesspear
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Villages Subaru responded

It’s wonderful to hear this was the best service you’ve experienced in years. We’re grateful you found our Toyota technicians respectful and knowledgeable throughout the service process.

June 25, 2026

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Listened and acted directly to requests and issues. The staff is very attentive and responsive. More

by irishstew613
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli

Jun 25, 2026

Villages Subaru responded

It’s wonderful to know our team responded directly to your requests and concerns. Our attentive and responsive staff strive to address every need efficiently. Thank you for choosing Subaru and sharing your feedback.

June 24, 2026

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Ricardo and Josh were awesome. They both were attentive and answered any questions asked. Most places try to get over on you. More

by jermal1006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2026

Villages Subaru responded

It’s great to hear Ricardo and Joshua provided attentive answers and clear guidance during your Nissan Rogue purchase. Thank you for trusting us and sharing your experience.

June 20, 2026

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Employee Rating

This dealership works like clockwork. Every step in the process is well-oiled. I still dislike the cost/necessity of warranties, but I guess it’s a fact of life in today’s world. More

by mw121150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PJ

Jun 20, 2026

Villages Subaru responded

Hello, thank you for highlighting how efficiently our service steps unfolded. Joshua and the team appreciate your trust in caring for your Subaru Outback. We understand warranties can be a burden and are here to guide you toward the most valuable options.

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