Deanna DeCesare
Deanna DeCesare at Diehl Chevrolet of Hermitage
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Deanna DeCesare | Page 3

Service Advisor

Diehl Chevrolet of Hermitage

2757 E State St
Hermitage, PA 16148

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4.5
61 Reviews
4.5

61 Reviews

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61 Reviews of Deanna DeCesare

December 19, 2023

Dealership Rating
Employee Rating

Upset second time didn’t use my points and it cost me cash. They claim they can’t do it but why offer on set up . What is purpose of my points More

by kissthis16125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Bauman

December 12, 2023

Dealership Rating
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Poor service. Worst customer service ever! I will never go back there. Would rather drive further More

by hcoley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Bauman

December 12, 2023

Dealership Rating
Employee Rating

I give them all 5 stars because the communication and service was very good and fast thank you More

by bobdibelllo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Dec 14, 2023

Diehl Chevrolet of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 11, 2023

Dealership Rating
Employee Rating

Very pleased with the service department. Kept us updated on what needed t be done on the car. Will definitely recommend the dealership to friends. More

by margie.lucas2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Davis

Dec 14, 2023

Diehl Chevrolet of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 09, 2023

Dealership Rating
Employee Rating

I hate taking surveys. Once in a while wouldn’t be bad but they want one every time you come in. More

by aer710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Dec 14, 2023

Diehl Chevrolet of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback about the multiple surveys - unfortunately that is just something that is automated through General Motors! Thank you though for putting the time and effort into them!

December 08, 2023

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Employee Rating

We recently purchased our lease on our 2021 Equinox, I was quoted $125.00 for the Safety inspection by our sales person, we were charged $150.00. When I asked him about the difference, he said He would c More

by ajdecap2
Service Communication
Recommend Dealer
No

December 06, 2023

Dealership Rating
Employee Rating

Good service, Merry Christmas and happy new year. Thank you for everything. Very happy with the service. More

by rrob7401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Dec 08, 2023

Diehl Chevrolet of Hermitage responded

Thank you for your positive feedback, Beth! We're glad to hear that our service department provided good service! Merry Christmas and Happy New Year to you as well! If you have any further questions or concerns, please don't hesitate to reach out to us at 724-347-7702 - Thank you!

November 30, 2023

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Employee Rating

The service center is expensive compared to competitor. Evaluation was a separate expense. To the team's credit, they were able to get the vehicle in quickly and get it finished within a day. More

by zackl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

November 22, 2023

Dealership Rating
Employee Rating

Everyone is very friendly and professional. Kept us informed about the whole procedure and when it was finished More

by rrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Diehl Chevrolet of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

November 14, 2023

Dealership Rating
Employee Rating

She was friendly and helpful she helped me with my points. Greeted me in a friendly manner when I came in More

by tpdemas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Diehl Chevrolet of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

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