Deb Foltz | Page 3

Quick attention to customer's needs, realistic conclusions Chuck and his team at Holm Automotive were quick to answer my need for an immediate appointment to meet the maintenance needs of my Chevy Cruze. Than Chuck and his team at Holm Automotive were quick to answer my need for an immediate appointment to meet the maintenance needs of my Chevy Cruze. Thanks!! More

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New equinox lease Eric Altwegg was very knowledgeable and able to provide us with the data we needed to make an informed decision about the best option for our next lea Eric Altwegg was very knowledgeable and able to provide us with the data we needed to make an informed decision about the best option for our next lease agreement. There were no high pressure sales tactics involved and both Eric and Pat Magee had patience with us as we discussed our options. We have purchased or least several vehicles with Holm and Eric has always gone out of his way to make sure we are satisfied in checks in on us regularly. We appreciate his honesty and effort to make sure we are satisfied. More

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Vehicle maintenance Good job!!! got me right in to do work of my choice & did regular maintenance while I was there. They did all the work in a timely matter. Thank you! Good job!!! got me right in to do work of my choice & did regular maintenance while I was there. They did all the work in a timely matter. Thank you! More

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Oil change and tire rotation Excellent service. Always ready for you in a moments notice! Two 👍👍Up on their eye for detail! They go above and beyond when it comes to friendlines Excellent service. Always ready for you in a moments notice! Two 👍👍Up on their eye for detail! They go above and beyond when it comes to friendliness. Would recommend them to anyone! More

by MARYHOEFLER Verified Customer Verified Customer

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"The Best Automobile Service I've Ever Received" I've had many cars and been around for a while and the car service and courtesy I've received from Holm Automotive and Chuck Loader are by far second- I've had many cars and been around for a while and the car service and courtesy I've received from Holm Automotive and Chuck Loader are by far second-to-none; "THE BEST" car servicing I've ever received!!! I towed my "2006 Jeep Wrangler" behind my RV the previous day and when I went to drive the Jeep on the next morning, it was horrible!!! It was clanging and banging and screeching and crashing, I JUST KNEW I had ruined my transmission and transfer case!!! I googled a service repair station in Abilene, KS and from the reviews of Holm Automotive, I decided to 'creep the Jeep' into the station from Chapman, KS. and by the goodness and grace of God, I made it, driving in 2nd gear on I-70, on the shoulder, flashers going the whole way...it was BAD!!!. When I arrived, I realized this was a Chevy dealership, but, I couldn't drive that Jeep another mile. I walked in and immediately Chuck Loader greeted me with, "Good morning; I'll be right with you." I 'apologized' that I didn't have a Chevy :), but "would you be able to work on my Jeep?" I asked. "No problem," said Chuck. He pulled the Jeep into the shop, escorted me to the waiting area, offered me coffee & water, and stated the service technician would take a look and let me know what needed to be done. Chuck returned about 30 minutes later and informed me of the service required and that it could be done in 1-1/2 to 2 hours. I authorized the service and he offered me the use of the station's courtesy car to return to the RV park. Chuck called me a few hours later when the Jeep was repaired. I returned to Holm Automotive, where Chuck explained what was done, and that I shouldn't have any problems. Holm Automotive did a FANTASTIC job and my 10-1/2 year old Jeep runs like new!!! I am so thankful and appreciative for the wonderful service and courtesy I received at Holm Automotive. When the Jeep finally "gives up the ghost," my next vehicle is going to be a Chevy from Holm Automotive, and no matter where I am in the country, I'm coming to Holm Automotive to purchase it!!! Thank you so much for your assistance!!! You folks are THE BEST!!! Joyce Parker Topeka, KS More

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Oil Change Jamie was very friendly & helpful. He said if the service took too long he would take me to lunch. My vehicle was finished way before lunch time. I w Jamie was very friendly & helpful. He said if the service took too long he would take me to lunch. My vehicle was finished way before lunch time. I was greeted by several other employees while i waited. They were all very friendly. More

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Friendly Service I'm thankful that the team at Holmes always takes care of my car, its a 2006 but they still treat it like a new car. I work in JC have to get back and I'm thankful that the team at Holmes always takes care of my car, its a 2006 but they still treat it like a new car. I work in JC have to get back and forth to work so having my car serviced is very important. More

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Everything is always perfect! We moved to Abilene in 2005. A few months later I bought a car from them. We have now bought 2. Service is perfect every single time. Jamie and Chuc We moved to Abilene in 2005. A few months later I bought a car from them. We have now bought 2. Service is perfect every single time. Jamie and Chuck make a super team. I know Holms to be honest, and hire folks who are. More

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Service That Does Not Disappoint Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fo Since the purchase of my car in Aug 2015, I returned to Holm's to retrieve my traded in car (see earlier review re sales), for two oil changes, key fob replacement, reprogramming part, body work, and a recall. An important note is that I live in Manhattan 18 miles NE of my job site and Holm's is further west by 26 miles. They replaced a fog light without charge which they felt they should have caught when prepping the car for sale when I came back to retrieve my trade-in. At one point, one of the receptionists went out of her way to help me get my insurance paperwork from my agent. They had a loaner available for me when I had oil changes/reprogramming so I could visit family in Salina (if I wanted to) and offered to get my car to me in Salina. They met me at my job site before and after work for any of the other work they did for me. They replaced the spare key fob which we had not noticed was not a Buick key fob without charge. When programming the key fob an error code came up. They did not say anything at the time but simply ordered the part then called me up to let me know about the part which could affect my air conditioner later down the line and explained the error code did not appear at the time they prepped the car for sale and made good on what needed to be done without charge. I thought that was great when you consider that my air conditioner could simply have gone down and I would not have any the wiser. Dede in the body shop was equally accommodating with working around what was convenient for me and ensured I had a loaner car for the time it took to do the paint job. When I have chosen to go to the dealership and wait while having my car serviced, the staff has consistently been as attentive as when I first walked in the door in 2015 (not only attentive to me but to everyone who happens to be in the waiting area as their vehicles are being serviced. Though taking care of one's car might ordinarily be high on one's list as a fun thing to take care of, it is a pleasant experience when you go to Holm's.....they even have free wi-fi. After more than a year of interaction with Holms, I think they have been very consistent with their service and taking care of their customers after the initial sale. Last, but certainly not least: Greg in Service makes you feel like you walked into the bar in an episode of Cheers.....big smile AND he knows your name. More

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Not pushy, they stay within the price range you ask for! It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that It was a great experience. I had several bad experiences at other dealerships in the area. Eric was wonderful and kept me posted on new vehicles that came in that I might be interested in. He LISTENED to me and didn't try to push me over my price range (like all the others did). He found me the best deal possible and I am LOVING my purchase. Pat did a wonderful job with the financing. He took a hunch and it saved me a lot of money. The front desk gals always greeted me with a smile and great direction. I highly recommend them both! Great dealership! More

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