Debbie Wilson
Debbie Wilson at BMW of Arlington

Debbie Wilson | Page 15

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BMW of Arlington

1105 East Lamar Boulevard
Arlington, TX 76011

4.5
146 Reviews
4.5

146 Reviews

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146 Reviews of Debbie Wilson

December 08, 2024

Dealership Rating
Employee Rating

They were asked let down the back middle headrest that was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went t More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcus Gibbons, Cheng

Dec 12, 2024

BMW of Arlington responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Manager cnguyen@bmwofarlington.com

October 01, 2024

Dealership Rating
Employee Rating

Great service overall will comeback Everything was good and fair,, will recommend to My friends More

by je3812761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gibbons

Oct 05, 2024

BMW of Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

Dealership Rating
Employee Rating

BMW Arlington is quick and reliable. I can depend on them for any of my car needs! Thank you! More

by Lnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Alexander, Marcus Gibbons, Ken Moore

Apr 27, 2024

BMW of Arlington responded

We are thrilled to hear that you had a quick and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

Dealership Rating
Employee Rating

Great service very nice and friendly people will always come back for a purchase of a car More

by Poplifesoul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Alexander, Bryan Baker, Richard Barlow, Ed Barton, Rick Beers, Skip Bergen, Joe Blakely, Marcus Gibbons, Ken Moore

Mar 19, 2024

BMW of Arlington responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

September 30, 2023

Dealership Rating
Employee Rating

Very professional dealership with knowledgeable salespeople to meet you at your purchase needs and assistance More

by robertsandrew169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Oct 04, 2023

BMW of Arlington responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Oct 04, 2023

robertsandrew169 responded

This very professional dealership with knowledgeable salespeople who provide you satisfaction with no hassle in purchasing a BMW

March 27, 2021

Dealership Rating
Employee Rating

Very SKETCHY place I came to Megan Pickney got help and she directed me to hany sharf I was ensured I was in good hands and explained to them how clay Cooley pulled my credit over 36 times and was prequali More

by terrell.davis346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Alexander, Bryan Baker, Ed Barton, Rick Beers, Skip Bergen, Joe Blakely, Tony Cerza, Ken Moore, Megan Pickney and Hany sharaf

Mar 29, 2021

BMW of Arlington responded

Thank you for your feedback about your shopping experience, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Mo Saleh General Manager msaleh@bmwofarlington.com

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